BT has undertaken an internal revamp to optimize the effectiveness of its vast data resources using AI, the aim being to develop innovative, new commercial offerings.
The Chief AI Officer is an interesting idea, but AI is going to impact a lot more roles within an organization in the short term.
The total amount of digital data created globally is only set to rise due to the surge in AI-generated data. Patrick Smith of Pure Storage asks how businesses can maximize storing all that data in a financially and environmentally sustainable way.
From processes, to employee experiences to operations - connectivity is critical to keeping your customer experience firmly in focus. Cathy Mauzaize breaks down the latest research from ServiceNow with practical advice.
As Jon takes a well-deserved escape, there are some big footprints to fill. This week - can intranets fill the gap in knowledge management? Will AI displace video editors for B2B editors, or should we treat AI like a toddler? Instead of the usual whiffs, there's something a little different.
The key to any business transformation is to begin with improving the customer experience. Michael Ouissi shares how IFS has applied this critical thinking.
Learning new skills is a constant cycle - but it takes time. Zoho's Raju Vegesna shares two examples of how reskilling the right way can build culture and improve efficiency, especially when getting to grips with SaaS technology.
Unily has created a platform that brings together enterprise knowledge and applications into a unified employee experience, building on learnings from earlier intranet tools. We speak to its new CEO Chris Ciauri.
Transferable skills and continuous learning are key to progress as a woman in tech.
If the AI revolution is going to disrupt the workforce, what steps do private and public organizations need to take to mitigate the impact?
This week - the data doesn't look good for HR leaders, stuck with enforcing unpopular return-to-office mandates. Transformation lessons separate the winners, and AI boosts vendors' outlook (if not their earnings). Generative AI gets a sustainability critique, and your whiffs show that work futures aren't.
Despite a ten percent rise in 18-year olds opting for computing degrees, increase in female students is just one percent.
IT integration and developer skills have been in high demand for some time - and it's showing no sign of slowing down. Can AI help? Dr Stefan Sigg shares experiences from Software AG.
