Before making the leap to AI and automation, finance leaders have to get the basics right with their data and their people, suggests Workday’s Tim Wakeford
If your employees are unhappy or poorly trained, forget about customer experience. At NRF 2018, Nudge Rewards made their case on how to solve the knowledge gap between customers and employees. It’s all about the app.
Just implementing technology is rarely enough to make a real digital transformation; you need to look at implementing new cultural and organizational norms, says Salesforce’s Tony Colon.
Workday earnings for Q4 FY 2018 beat estimates as cloud financials does well, while Wall St frets over a metric with little relevance in a SaaS business
Jason Averbook argues that HR needs to put proper foundations in place first before jumping to AI.
With the deadline looming for GDPR compliance, Workday’s Chief Privacy Officer sets out 6 steps to help HR teams bring employee data into line
Headhuntr.io discusses how it puts Nimble’s ability to consume social data at the center of its sales prospecting activities.
Frictionless enterprise, digital collaboration, conversational/headless, APIs, AI – 5 digital enterprise trends converge in the future of coaching networks
Lloyds Banking Group has repaid its taxpayer bailout and is now focused on building on its digital banking successes to date. Phase 3 comes with a hefty price tag though.
Trying to get a tech vendor to take a position on Brexit hasn’t been an easy task to date. But Infor’s GM Europe Cormac Watters takes a lead with a stark assessment.
Maybe the biggest AI risks are to do with people becoming complacent as a result of over-automation and hyper convenience
Your finance team should become an early adopter of AI and automation in order to reduce the burden of manual processes, recommends Workday’s Tim Wakeford
Topics which often sound like ‘soft’ elements of HR are bubbling up as top of mind among many practitioners. Here are some examples.