After a season of no physical conferences and vendor events, a very personal view of the 'new normal'...
Remember the human connection! - reviewing the HR response to COVID-19 with Tripadvisor's Chief People Officer Beth Grous
From never having had an office shutdown day to pivoting to remote working around the globe, Tripadvisor's response to COVID-19 is reframing the way that it thinks about the future of work.
Re-thinking customer experience in a post-COVID-19 world - leadership tips from HSBC's Global Head of Trustworthy Computing, Digital Security & Digital IT Controls
The post-COVID-19 period will be a time to re-think organizational approaches to customer experience with speed and agility as the keys to success.
Recent survey stats on remote working and policy changes announced by several tech companies have some significant implications for organizations and individuals.
The sick economy and the medication needed for recovery - two perspectives from across the political aisle
Tackling the COVID-19 heath crisis is the main priority, but beyond that lies uncertainty about the extent and duration of the damage caused by the pandemic on the world's economies. Appian's virtual conference heard from 2 leading US economists who've served very different political masters.
Shopify's embrace of remote working began as long as five years ago in its customer support function
"There's a tendency to mourn what's lost" - Accenture CEO Julie Sweet on how COVID-19 might change organizational behaviors for the better
Two months after being 'upstaged' by the COVID-19 pandemic, Accenture CEO Julie Sweet can see some business and organizational positives that have come from the crisis. The trick now is to make them stick!
Workflow is getting more complex and should now incorporate BPM, RPA, AI, machine learning, oh…and humans too. What’s needed is a workflow ‘operating system', says Appian.
Box has refreshed its UX this month, bringing forward new functions designed to help users making the shift to remote working from home
No need to call ‘cut!’ - Workplace from Facebook keeps the National Film and Television School teaching during COVID-19
During the current pandemic, students are still learning at the NFTS as Workplace from Facebook takes over in delivering remote training and education.
The factory of the future full of autonomous robots is being built - BMW, NVIDIA share their progress
BMW has turned to NVIDIA technology to build and deploy a new generation of robots for its manufacturing plants.
Digital transformation veteran Mike Bracken argues that the current COVID-19 crisis will expose those organizations that think that change is all too difficult for them to manage.
Tibco CIO Sharon Mandell has gathered learnings from some key women leaders throughout her career in IT.