Why does business transformation sometimes go astray? Sal Laher of IFS shares three critical areas where businesses can avoid pitfalls and take practical steps to keep projects on track.
Although Bill Gates believes accelerating automation will help “reduce some of the world’s worst inequities”, others are not so sure, fearing social unrest if the transition is not handled effectively.
Managing a workforce of call center agents around the world in the new hybrid working environment called for a change of approach.
The hardest thing to find in the enterprise? Organizational change at scale. But at the Workday AI/ML Innovation Summit, we heard that story from Accenture. Here's why the Skills Cloud is my pick for the underrated story of the event.
As workforce disruption continues, how can business leaders make the most of key data and ensure knowledge workers feel informed and creative rather than disengaged? FinancialForce's Simon Jones shares critical ways that can help to retain and support talent while keeping businesses afloat.
For process mining software to become the next essential business system, Product and Engineering teams must reinvent the user experience, says Vaishnavi Sashikanth, Chief Engineering Officer at Celonis.
The nature of finance is often admin-intensive and requires manual intervention. Tasneem Baldiwala shares the challenges facing the ServiceNow finance team and how low-code technology and citizen development addressed some significant pain points.
By building teams of digital-savvy professionals on personalised learning paths, Athina Kanioura is helping her company to attract and retain a diverse pool of tech talent.
Small scale VIP events are back - but have we learned anything? I took vendors to task for screwing up analyst days. The ways to achieve a great analyst event are getting clearer - but what do we do about hybrid? Here's what we've learned.
Virtual worlds offer unique training and investment opportunities, according to a techUK event. But not a cure for every healthcare ill.
To mark International Women’s Day, we explore the initiatives of two organizations, JPMorgan Chase and HelloFresh, to try and get more young women into tech.
For International Women's Day, a round-up of some of diginomica's coverage of women in technology.
Microsoft's Bing ChatGPT launch was a sensation. But Microsoft's changes since that launch point to a serious question: is Internet search a valid use case for generative AI in the first place? And is enterprise search off the table as well? Here's my current position.
