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How does AI and model bias impact DEI in financial services and insurance? Answering the top questions This article is sponsored by:

What is the impact of DEI on the life insurance and financial services industry? Does AI bring new risks due to bias in training data or outputs? What about generative AI? These are some of the top questions I answered for the LIMRA/LOMA/SOA 2023 Supplemental Health, DI & LTC Conference.

Asking questions concept question marks © BlenderTimer - Pixabay

What I’d say to me back then – Zendesk SVP Global Marketing, Prelini Udayan-Chiechi, on hiring a team to win the ‘Champions League’ of technology
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It’s not about choosing the first man that puts his hand up, but seeking out the quiet women.

Prelini Udayan-Chiechi

Pride Month - why LGBTQIA+ tech workers still need more than just a poster on the wall once a year This article is sponsored by:

Two out of five LGBTQ tech employees say they have witnessed homophobic discrimination and harassment at work, rising to 50% among some of the large employers. As Pride Month 2023 draws to a close, what can be done to tackle this?


Enterprise hits and misses - sustainability goes open source, and bring on the generative AI customer service debate This article is sponsored by:

This week - the generative AI customer service debate has arrived - with the sensational headlines to match. Let's parse. Enterprise AI risks and potentials are laid out, while our event analysis rolls on. Your whiffs include bad designs, and ChatGPT lawyers.

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