With the rise of COVID-19 contact tracing apps, will consumers find more value in handing over their data? Zendesk's Jeff Titterton considers what this means for businesses
Empire building in government - data power given back to Cabinet Office under Prime Minister’s orders
Back in 2018 it was revealed that data policy would be taken away from the Cabinet Office and given to DCMS. It’s now going back to the centre of government.
How backing-up sensitive data enabled the Francis Crick Institute’s COVID-19 testing and research programme
The charity is heavily involved with the fight against coronavirus, and the foundations it laid with Rubrik in 2019 played a big part in keeping data secure
Brexit adds another complication to the post-Privacy Shield world if you do business in the UK...
Some advice on 'to do' lists in a post-Privacy Shield world...
Privacy Shield is shattered once and for all. Stand by for more trouble between the EU and the US over transatlantic data transfers
Europe's highest court has finally struck down the not-fit-for-purpose Privacy Shield, but what happens next when there's a US administration that's shown no sign of taking this situation seriously up till now?
BigQuery Omni launch highlights how Google Cloud plans to create stickiness with multi-cloud customers
Multi-cloud is quickly becoming the preference for many enterprise customers. Google Cloud seems to understand it needs to add value beyond infrastructure to win big.
Decisions reacting to a crisis can have strategic implications. There's a balancing act executives must perform during the COVID-19 crisis so as not to lose sight of long-term goals when fighting for short-term survival.
The return to the workplace trust deficit - a lot of employees need convincing despite new tech solutions
While there are credible tech solutions on offer to facilitate a return to the workplace, there are also some trust issues that need to be overcome by employers according to Salesforce data.
What one of the founding fathers of the Internet would do differently...if he thought he could get away with it!
Customers, community and COVID - three Cs shaping the future of omni-channel retail, according to Angela Ahrendts
The future of retail comes back to knowing and understanding your customers, says Angela Ahrendts, veteran of Apple and Burberry - and COVID-19 provides another reason to sit down and have a conversation with them.
Friday Rant - if your business plans depend on 5G, think carefully about what you do next given the Huawei psycho-drama!
Political talk of ousting Huawei as a provider of 5G kit would come at a huge cost for Brexit Britain, both in terms of cost and technological ambition. An aggrieved UK taxpayer makes his case for everyone calming down.
Kroger is sharing its learnings from COVID-19 with other retailers in the form of a blueprint for businesses. Meanwhile earlier digital investment pays off for the grocery giant.