If consumers don't trust healthcare providers, then digital transformation in the sector will struggle to realize its full potential.
My diginomica piece on the last mile in AI deployment raised issues - how do you bring AI projects into production, while mitigating the risks? Here's how I responded to top AI deployment questions.
Beyond good intentions - a critical review of Deloitte's report on the ethical dilemmas facing the tech industry
Most AI ethics reports get lost in the vague reassurance of good intentions. Deloitte's recent paper on the five biggest issues in tech industry ethics was different. Here's my critique - after a dialogue with the report's lead author.
Another busy year in the booming AI and robotics sectors.
Being transgender in the workplace is no easier than it is in society at large. But here are two employers – Fujitsu and Salesforce – that are taking the time to listen and discover the unique experiences and needs of this community.
AI ethics has been a hot topic for about five years, but are we getting to the fundamental issues? Here's why well-intentioned ideas for preventing AI job loss come up short.
International Day of Persons with Disabilities - why the tech sector has a lot of work to do to level up
In the first of this two-part series of features to mark the United Nation’s International Day of Persons with Disabilities, we explore what the employment situation is like for disabled people in the tech sector.
What is the role of AI in pandemic response? The National Security Commission on AI provides a framework
In 2020, the National Security Commission on Artificial Intelligence put out a landmark 750 page report on AI. This year, they followed up with a paper on putting AI to work in pandemic circumstances. But is it actionable? Here's my review.
UK follows Australia in clamping down on US facial recognition firm Clearview AI with £17 million data privacy fine
The UK privacy regulator isn't happy with Clearview AI Inc's operational strategy. Nor is her Australian counterpart. But Clearview AI reckons it's being misunderstood.
Sage Transform - can we tie finance software to the issue of digital trust? And does AI and blockchain play a role?
The second day of Sage Transform featured an ambitious keynote by Sage CTO Aaron Harris. But did it work? And how does his picture of global change tie into finance teams? And yes, it's time to revisit Harris' views on blockchain.
SAP research highlights challenges for firms wanting to go green.
The UN's declarations on AI and human rights are meant as a wake-up call. There is now a new report on AI and human rights to consider, but I believe we have overlooked the historical context of technology adoption.
Nudging isn't new - but algorithmic nudging ups the ante. The AI ethics debate now extends to these new means of persuasion. It's an issue we should all take a look at, whether we're the nudger, or the nudgee.