This week – fighting through digital nightmares, and overcoming bad legacy projects. Plus: turns out IT matters after all – but was Nicholas Carr wrong? DevOps is about culture, and Salesforce gets a cloudy report card. Whiffs run from silly to serious.
Lessons in the art of unseeing – visionary thinking from Salesforce’s Peter Coffee.
The IT skills shortage is a topic notorious for the inflation of hot air. But there is plenty to digest in a new McKinsey report on the impact of automation. The data prompts a digital skills wake up call – but are we up to the task?
Going digital is tough and yet there are ways to do so. It means taking bold steps. Are you willing to do so?
Enterprise hits and misses – Intel confronts itself; robots come as a service while humans reconfigure
This week – Intel faces a leadership challenge while the business model gets a grilling. Fresh robotics use cases bring you robots as a service (RaaS?). A new report advises humans on their higher skills ground. Plus: your whiffs include a system outage that has me scratching a satirical itch.
A quick take on Everything-as-a-Service and how the XaaS effect impacts professional services, service divisions and product companies that want to get into the digital services business
Amazon, Microsoft and Salesforce all invest in Tact.ai, a conversational computing startup whose voice-driven intelligent workflow automation takes the friction out of sales
SAP licensing and indirect access took a back seat at Sapphire Now. But as Andreas Oczko of DSAG explains, this is far from over. In this diginomica exclusive from Orlando, Oczko gave his view on SAP’s document pricing announcements – and what needs to happen next.
The next generation of leaders is different from mine in important ways. This is proving valuable as we get ready for our next iteration.
Given the time so many customers and prospects spend with integrators, outsourcers, etc., on the SapphireNow exhibition floor, golf course, parties and intimate dinners we discuss what these SAP partners are telling customers.
Sapphire Now 2018 – SUGEN on SAP’s intelligent enterprise, and what customers need from SAP to get there
Amidst the Sapphire Now fanfare of C/4HANA and the intelligent enterprise, the burning question is: does it resonate with customers? In this diginomica exclusive, we air the views of the SUGEN leadership team, representing user groups from Australia, UK/Ireland, France, and the Netherlands.
A competent keynote with few slip ups but no real depth and no real surprises.
As intelligent automation spreads through the enterprise, business leaders must make sure it’s accompanied by cultural transformation for best results, writes ServiceNow’s Jason Sutton