Thinking in terms of cloud vs edge is a false dichotomy. Connections are at the heart of cloud computing, leading to XaaS and frictionless enterprise
This week - a worthy debate about the death and rebirth of IT stems back to Nicholas Carr. Also: the problem of personalization at scale and the Dante's Inferno of ERP. Your whiffs include a brazen GDPR violation and the absurd cure to AI's problems.
Success stories from three young companies illustrate how digital connections create a frictionless world in which there are new ways of growing a business
Guru adds AI-powered suggestions to proactively bring relevant knowledgebase answers to customer service agents and success teams
FinancialForce PSA customers AWS HPE and Red Hat talk about working with Customer Success Managers to get the best results from your SaaS vendor
This week - fighting through digital nightmares, and overcoming bad legacy projects. Plus: turns out IT matters after all - but was Nicholas Carr wrong? DevOps is about culture, and Salesforce gets a cloudy report card. Whiffs run from silly to serious.
Enterprise hits and misses - Intel confronts itself; robots come as a service while humans reconfigure
This week - Intel faces a leadership challenge while the business model gets a grilling. Fresh robotics use cases bring you robots as a service (RaaS?). A new report advises humans on their higher skills ground. Plus: your whiffs include a system outage that has me scratching a satirical itch.
Amazon, Microsoft and Salesforce all invest in Tact.ai, a conversational computing startup whose voice-driven intelligent workflow automation takes the friction out of sales
The next generation of leaders is different from mine in important ways. This is proving valuable as we get ready for our next iteration.
Given the time so many customers and prospects spend with integrators, outsourcers, etc., on the SapphireNow exhibition floor, golf course, parties and intimate dinners we discuss what these SAP partners are telling customers.
SAP's issues with indirect access are a symptom of legacy licensing systems unfit for customer needs in an everything-as-a-service or XaaS world
Connected manufacturing has an important place in diginomica's view of the frictionless enterprise. We'd like to welcome IQMS to our partner roster, and give you a preview of how their manufacturing field views will make a difference to readers.
Manufacturers run better with metrics. But if your systems are siloed, metrics can't help you. And what data should you be acting on? In the IQMS diginomica debut, Louis Columbus shares five manufacturing metrics that matter.