Twilio proclaims a great communications renaissance and a new wave of flexible API-based software platforms with AI on top. We see frictionless enterprise
Cloverpop aims to be a system of record that shines some light on how to improve the efficiency and performance of enterprise decision making
When we talk about the customer experience we often concentrate on the front-facing stuff. What about the supply chain? L'Oréal is a great example of how you win by thinking front to back with the customer at the center.
We should take notice of the pioneering work in big data and AI done by digital innovators at public transport networks - two examples from London and Paris
Salesforce Service Cloud is growing faster than Sales Cloud, boosted by digital enterprise trends that could soon see it become the largest Salesforce cloud
What is an application network? And why does it need a graph? MuleSoft's founder and CTO help explain today's announcement at Dreamforce 2018
Connected digital technologies are reshaping enterprise architectures around a platform of engagement functions & resources to support next-gen applications
Workflow automation vendor Workato harnesses conversational computing to provide headless workflow and intelligently connects APIs in serverless integration
Thinking in terms of cloud vs edge is a false dichotomy. Connections are at the heart of cloud computing, leading to XaaS and frictionless enterprise
This week - a worthy debate about the death and rebirth of IT stems back to Nicholas Carr. Also: the problem of personalization at scale and the Dante's Inferno of ERP. Your whiffs include a brazen GDPR violation and the absurd cure to AI's problems.
Success stories from three young companies illustrate how digital connections create a frictionless world in which there are new ways of growing a business
Guru adds AI-powered suggestions to proactively bring relevant knowledgebase answers to customer service agents and success teams
FinancialForce PSA customers AWS HPE and Red Hat talk about working with Customer Success Managers to get the best results from your SaaS vendor