An interview with Software AG CTO Bernd Gross on what the human and technology disconnects of the fractured enterprise mean for IoT
Why Coupa CEO Rob Bernshteyn's B2B community intelligence concept may struggle to expand beyond spend
My interview with Coupa CEO Rob Bernshteyn about his new book Smarter Together and the future prospects for Community Intelligence
A new book by Coupa CEO Rob Bernshteyn maps out how businesses can benchmark performance and opportunity by pooling community intelligence
Zendesk adds real-time metrics to its analytics offering as the focus of customer experience flips from efficiency to outcomes
Digital teamwork tools enable much more than remote working. This maturity model sets out the steps for building out a collaborative canvas that helps all teams work better
This week - headless meets serverless, in search of frictionless - is it more than buzzword bingo? Microsoft and Twitter kick tires on TikTok, but the Trump administration has them on the clock. In your whiffs, nudists chase wild boars, while AI fails a Minority Report test.
The combination of current trends towards headless and serverless models culminates in a new tierless architecture for digital, frictionless enterprise
Slack's complaint to the European Commission against Microsoft Teams is about more than anti-trust - we all have a stake in this battle to dominate digital teamwork
Agility in responding to customer needs has taken on new urgency as offline businesses pivot online, while support teams go fully remote. Zendesk’s David Williams explores what’s changed
Announcements last week from Microsoft, Slack and Zoom brought some AI wizardry to Teams video meetings, while Slack acquired company directory app Rimeto. What's it all about?
After integrating its supply chain, sales and accounting systems, industrial adsorbents supplier Interra Global can apply real-time data to hone efficiency and quickly resolve supply glitches
Time to phase out enterprise suites and go best-of-breed, say headless founders of the MACH Alliance
While Box added new workflow templates this week, Dropbox focused more on consumers, announcing a password manager, cloud backup and family plan - my thoughts below