Samuelson was appointed Infor CEO earlier this year and he is putting customer success at the centre of his strategy for the vendor.
Jeff Lawson, founder and CEO of enterprise communications platform Twilio, explains why companies need to either build or die.
At a first-of-its kind conference in San Francisco this week, business systems specialists charted their version of the future of enterprise IT
Of course Zendesk uses its own products to support its top customers - but Slack plays a big role too in co-ordinating the team's work
Three interconnected trends join forces to shape business transformation - XaaS, digital teamwork and frictionless enterprise
Reducing friction, multi-cloud, boosting productivity and the future of work - 2019’s themes for the digital enterprise
Off the back of a number of events in Q2 2019, Derek du Preez shares his lessons learned on what vendors and customers see as the future challenges in the digital enterprise.
Recognizing the ongoing convergence of sales and service, Zendesk today packages the two together in Duet, along with new chatbot and self-service content features
What is the coherence economy and how does it fit with a frictionless enterprise worldview? Phil Wainewright reflects on his podcast discussion with MuleSoft CTO Uri Sarid
Last week's Frontiers conference and S-1 filing showed how much traction Slack is building among early adopters in the enterprise digital teamwork market
Workfront becomes diginomica's first partner in the field of enterprise work management, helping organizations grapple with a proliferation of digital tools