Technology services companies are evolving along with the emergence of composable IT and connected digital workplaces. We talk to Tercera CEO Chris Barbin about the new playbook for SI success.
Zoho adds new cross-application features to its Workplace collaboration and conversation platform designed to take the friction out of digital teamwork.
Digital work requires a different management style with minimal supervision. Here's how Phil Libin, CEO of video meetings app mmhmm, organizes work in distributed teams.
We start the New Year with the next in our series on the journey to Frictionless Enterprise, as Phil Wainewright examines the ongoing evolution of the digital user experience.
It's been a busy year mapping Frictionless Enterprise and its components including the XaaS Effect, customer success, the Collaborative Canvas, Tierless Architecture, co-code and more.
When it comes to complex financial calculations, Excel falls short. Anand Pandya of Hakkoda unpacks why the modern data stack offers a more flexible approach to complex calculations when compared to Excel.
As customers increasingly demand remote service, how are organizations responding? Sumair Dutta breaks down the three key points from ServiceMax's latest field service research, and what this means for technicians.
Network equipment supplier Extreme Networks has removed multiple spreadsheets from its supply chain management after putting in a new data warehouse and Kinaxis planning software.
A new add-on to Oracle Recruitment introduced at Oracle CloudWorld aims to provide a more frictionless and engaged experience for candidates.
Moving from a legacy fossil to a next-gen operating model is all fine in theory, but how does it look in the real world? Matthew Phipps of ServiceNow cuts to the practical steps organizations can take.
This week - Adobe spends big on Figma - but why? Plus: the business case for tierless architecture. Uber gets hacked, Microsoft Teams gets called out (again), the spreadsheet debate heats up, and the whiffs are epic.
Returning to our series on the journey to Frictionless Enterprise, Phil Wainewright maps the emergence of Tierless Architecture and what it means for how IT teams engage with business colleagues.
We can’t control many of the factors, but we can make sure our own business processes are efficient and intelligent enough to weather the storm. Vaishnavi Sashikanth shares insights from Celonis.
