Why does business transformation sometimes go astray? Sal Laher of IFS shares three critical areas where businesses can avoid pitfalls and take practical steps to keep projects on track.
It's essential to maximize the best possible use of data available in the digital thread of assets in field service management. Joe Kenny of ServiceMax explores the key aspects and the practical achievements that manufacturers, operaters and service can realize by enabling that digital thread.
The nature of finance is often admin-intensive and requires manual intervention. Tasneem Baldiwala shares the challenges facing the ServiceNow finance team and how low-code technology and citizen development addressed some significant pain points.
Did you expect a third party maintenance vendor to provoke a conversation on composable ERP? Neither did I - but if Rimini Street wants to press this concept, I'm all ears.
Former Red Hat CEO Jim Whitehurst says that digital innovation and flexibility demands new systems, processes and culture - posing challenges for established enterprises.
Time for a reality check - Mona Popli of Heap explores the friction that can grow between customers and companies if data isn't up to scratch.
Shhhh... don't tell everyone, but Detlef Krause of ServiceNow has some research findings that point to optimism for senior executives and some practical digital transformation examples.
Technology services companies are evolving along with the emergence of composable IT and connected digital workplaces. We talk to Tercera CEO Chris Barbin about the new playbook for SI success.
NetSuite founder Evan Goldberg talks to diginomica about some of the business innovation he's seeing from the next generation of entrepreneurs
Zoho adds new cross-application features to its Workplace collaboration and conversation platform designed to take the friction out of digital teamwork.
CEO Geoff Scott digs further ASUG’s Pulse of the SAP Customer 2022 results - providing insights on the imperative for ERPs to integrate while standardizing business processes, and the ongoing challenge to innovate.
Digital work requires a different management style with minimal supervision. Here's how Phil Libin, CEO of video meetings app mmhmm, organizes work in distributed teams.
We start the New Year with the next in our series on the journey to Frictionless Enterprise, as Phil Wainewright examines the ongoing evolution of the digital user experience.
