CEOs have had a crash course in unprecedented circumstances this spring. So where do we go from here? West Monroe provided diginomica with a look behind their recent CEO survey - and fielded my questions on why CEO concern levels have increased.
MindFuel - What's the value of smart manufacturing technology at a time like this?
Is this really the time to be discussing smart manufacturing technologies? A MindFuel panel bit the bullet and came up with some practical answers and advice
After integrating its supply chain, sales and accounting systems, industrial adsorbents supplier Interra Global can apply real-time data to hone efficiency and quickly resolve supply glitches
Why your tech support services need to ‘Shift Left’
Developers know the power of 'Shift Left' - moving resources closer to users. Pat Phelan and Renee Wells of Rimini Street explain how to apply it in tech support
Our cloud journey at Newcross to support frontline healthcare
As COVID-19 struck, Oracle NetSuite customer NewCross Healthcare Solutions acted fast to streamline recruitment, training and booking of essential staff. Its CEO Stephen Pattrick tells the story
The role of service in the Experience Economy
In the Experience Economy, customer service means more than fixing what's broken. Coen Jeukens of ServiceMax explores what this means for service organizations
How to play offense with software during a pandemic
More than ever, the world relies on software and the developers who strive to perfect it, writes New Relic CEO and founder Lew Cirne
In a transatlantic Zoom call, Box CEO Aaron Levie spoke about the impact of COVID-19, the future of work - and the history of digital teamwork
This year's FinancialForceX was a virtual event, full of live content and learnings from the impact of COVID-19 on SaaS and IT services businesses
The launch of Slack Connect is the start of a revolution in how organizations connect B2B processes - we drill into the background to today's news
Time to phase out enterprise suites and go best-of-breed, say headless founders of the MACH Alliance
Get out of the disruption trough and adapt to the new normal
This year has brought a radical and sudden transformation of how we work. Workfront's Erica Gunn offers advice on how to restore productivity after so much change
While Box added new workflow templates this week, Dropbox focused more on consumers, announcing a password manager, cloud backup and family plan - my thoughts below
