John Lewis’ Waitrose grocery business is tapping into Salesforce clouds to boost customer satisfaction levels.
This time last year AWS was Salesforce’s preferred public cloud partner, but today Google has also become a preferred public cloud partner.
Day One of Dreamforce and CEO Marc Benioff wants his Ohana to blaze fresh trails.
As dawn rises on Dreamforce, some speculative musings on what’s to come – and not to come.
Pandora’s new CEO is six weeks into his turnaround role and has some ideas about how to take on the challenges faced by the music streaming firm.
App connects skilled individuals with long-term illness with businesses that have short-term needs. Salesforce is helping build the app from the ground up.
Bluewolf’s 6th annual State of Salesforce report puts AI high on the C-suite agenda, with the focus very much on CX improvement.
Yes, it’s time to put a satirical buzz saw to the PR flatulence around “game changing” tech. This time around – blockchain. But to my surprise, my snark got (partially) disrupted by genuinely interesting use cases.
The rise of voice search brings us back to the future, thinking about SEO in an “Ask Jeeves” kind of way. Here’s Barb’s tips on winning in voice search in Google and beyond.
US Sentators have laid into CEOs of Facebook, Twitter and Google for being absent from their hearing. But at least Facebook’s Zuckerberg has made some comment.
The donut business has room for digital enablement, but the firm’s US President reminds that the core business is the donuts themselves.
Twitter’s been handing out the wrong user numbers, but Wall St didn’t mind. Meanwhile Alphabet is playing the long game.
Millions of new jobs and billions in new business revenues around the world – the growth of the Salesforce Economy is pitched as Dreamforce-eve looms.