State of Delaware uses ServiceNow to process 64,000 unemployment claims in the first four weeks of COVID-19
The State of Delaware faced unprecedented pressure to process unemployment claims and administer benefits. It was able to stand up a new ServiceNow instance in a matter of weeks.
HMRC employees were having to navigate through 15 applications to serve a customer and help them with their tax needs. That’s now all changed, as HMRC consolidates on Pega for case management.
Leaders at a Westminster eForum policy conference discuss the opportunities and challenges within UK technology investment.
Monmouthshire County Council moves from its on-premise Zellis HR system to Zellis’ HCM Cloud solution, with the aim of empowering employees to work effectively.
Intense timescales, unprecedented distribution numbers, and the need to cater to local markets on a global scale. How AstraZeneca met the challenge head on with Adobe.
An advisor at the Treasury’s table tells us about a project that’s exciting, but also a massive political risk.
A high-level Westminster debate about competition policy looks at whether the UK is really going to rein in the US giants?
The democratisation of data is spurring UKCloud towards building a platform of services on top of its existing infrastructure service.
Influential think tank Institute for Government has published a report that outlines how the British civil service should be approaching its strategy towards skills.
An anticipated report into how the UK can extract innovation and capital from its existing knowledge assets has been released this week.
The London Tech Manifesto recognizes many of the challenges facing the UK at the moment - COVID-19 and Brexit being front and centre.
Liberal arts education faces a difficult future, yet too many colleges cling to their status quo. Not so at Colby College. Here's what I learned about their groundbreaking initiative to integrate AI and ethics into their program, via the Davis Institute.
The newly launched Digital Markets Unit will initially look at the relationship between platforms and content providers, but broadly aims to “crack down on unfair practices”
