Dynatrace Perform - Mitchells and Butlers looks for performance insights on tap
At the UK pub and restaurant chain, AI-driven application performance management is serving up information on digital services to create better customer experiences.
Archive: Use cases
US Bank is using DataStax Cassandra to overcome legacy and become customer focused
As one of the largest financial institutions in the States, US Bank needed to rethink its backend architecture to focus on data driven service.
Host Analytics Perform 2019 - CFOs share their cloud technology stack advice, and why it matters
Day two of Host Analytics Perform 2019 brought clarity to the evolution of FP&A - and the obstacles in the path. Here's my review - along with views from CFOs on how their cloud stack transition has made finance transformation an achievable goal.
Tackling America’s opioid epidemic with data, Deloitte and DataStax
DataStax and Deloitte have partnered to create Opioid360, a tool that uses de-identified data to help healthcare providers intervene with individuals that are at a high risk of opioid addiction.
Host Analytics Perform 2019 - customers push beyond planning into the transformation of finance
Host Analytics Perform 2019 day one opened with a look into spreadsheets past - and the continuous close of the future. Here's what I've learned so far, including views on the transformation of finance from American Express Global Business Travel.
PowerPlex 2019 - Toyotetsu takes the real-time cloud manufacturing plunge
PowerPlex 2019 brought the opportunity of connected manufacturing to the fore - but also the challenges. Here's an inside look at Toyotetsu America's ambitious push, as they launch Plex and real-time PLC integration at the same time.
HSBC reduces friction and boosts revenue by going paperless with Adobe
As a global financial institution that is over 100 years old, it’s not surprising HSBC has a whole host of legacy. However, it is reducing friction with Adobe Experience Manager and Adobe Sign.
Knowledge19 - DeloitteAssist answers patient calls for improved care and connection
The management consultancy firm has developed a healthcare product based on Amazon Alexa and ServiceNow that reimagines the hospital bedside call button for the digital age
Knowledge19 - Veolia cleans up applications portfolio to assist its digital transformation journey
The France-based waste and water giant has deployed ServiceNow Applications Portfolio Management, to better identify digital project priorities
Gousto believes going all-in on AWS is a recipe for success
The UK recipe box delivery company has used AWS from the outset and CTO Shaun Pearce explains why the company relies on the company as it doubles in size every year.
SAPPHIRENow 2019 - US Sugar brings mobile SAP access to the sugar cane fields
Putting SAP mobile access in the hands of field workers at US Sugar has meant equipment issues get resolved faster, with bottom-line impact
Knowledge19 - Thames Water eyes ServiceNow as a “true cloud brokerage system”
The London based utility company is also using the ServiceNow platform to keep control of its systems, after a huge insourcing project.
Knowledge19 - ARM tackles ServiceNow upgrade challenges with automated testing
To deliver on the CIO’s mission of ‘invisible IT’, the microprocessor tech giant has reduced the time and cost associated with implementing the latest ServiceNow features