Plastic pollution - away from the Trump v Thunberg war of words, can tech provide practical solutions?
Plastic pollution remains a huge part of the global environmental crisis. There are some positive tech initiatives that aim to tackle the problem.
Archive: Digital enterprise in the real world
NRF 2020 - how Neighborhood Goods is shaking up department store conventions, live from Manhattan
Store tours put the happy retail talk from the show floor to the real world test. At Salesforce's Neighborhood Goods reception, I got a firsthand look at a new kind of department store, and learned why digital brands - and customers - find it appealing.
EV drivers find new ways to charge with Zero Carbon World
Misconceptions about range anxiety and charging points hold back electric vehicle (EV) adoption - Zero Carbon World is on a mission to change that
Photobox focuses on analytics to get full picture on customer experience
A cloud-based data warehouse from Snowflake is part of the UK-based photo-printing company’s drive to become a more insight-driven, tech-focused business.
NRF 2020 - Target's CIO on the tech secrets behind Target's transformation - build features customers love, and abstract your infrastructure
The big theme of NRF 2020? Blurring the lines between digital and store. But to make that happen for customers, you better get the data - and the design - right. Target CIO Mike McNamara shares the tech approach behind Target's growth.
NRF 2020 - retail must take back control of its digital future, says Microsoft's Nadella as IKEA cuts loose from Amazon
"You cannot be cool by association with a tech vendor." Retailers need to build out and skill up their own digital stacks and not depend on third parties, such as a certain online behemoth...
NRF 2020 first review - how Office Depot turned mobile adoption into an employee asset
It's time for my annual push through the retail tech hype in search of retail success. One big story: the revenge of the storefront, but with a big caveat. In my first NRF review piece, I break out the early highlights - and an instructive mobile use case from Office Depot.
Misericordia University scores top marks in website accessibility test
As federal lawsuits over digital inclusion continue to rise, this university used AudioEye’s cloud-based website accessibility service to ensure its online presence remains open to all.
If SaaS companies are serious about customer success, they better learn from Coupa's community intelligence approach
Customer success programs are a red hot topic - and not just for SaaS vendors. But what Coupa is doing with community intelligence pushes the conversation forward. Here's some illustrated use cases on the progress made.
Make a New Year resolution to add this to your next enterprise software RFI/RFP
It’s a new year, so shouldn’t your firm start off its software selection activities on the right foot? Software contracts and their terms are something vendors refine hundreds or thousands of times annually. They write them to their advantage not yours. Here are some pointers for evening the odds. Good luck…
New Year, new name, new finance and HR - 2020 rings the changes for TX Group
At the Swiss media group, finance, HR and procurement modules from Workday are set to help harmonize data and processes across the company’s broad scope of business activities
How to move your database to the cloud - Auto Trader's journey to MongoDB Atlas
Auto Trader’s Mohsin Patel talks through the data company’s journey from monolithic SQL systems to the public cloud with MongoDB Atlas.
2019 - the Jon version
Jon narrows a whirlwind 2019 into his top ten themes. As he punctured hype balloons and documented use cases, Jon found himself amidst a clash of ideas on transformation, AI, analytics, and B2B buyers.