Oracle OpenWorld 2019 - customer experience shifts up a gear at Ferrari
A new CRM, based on Oracle CX, is helping the Italian supercar company stay in touch with high-profile, high net worth customers worldwide and the dealerships who serve them.
Archive: Digital enterprise in the real world
Oracle OpenWorld 2019 - Irish Cattle moo-ves blockchain conversation along with meaty trial
The ICBF has worked with consultants at Version 1 to find an innovative new way to collect information from retailers and end consumers about what makes a tasty steak.
Oracle OpenWorld 2019 - State of Texas cuts costs in half by moving centralised ERP to Oracle Cloud
The State of Texas has over 115,000 employees using the PeopleSoft ERP system on Oracle Cloud, with over $92 billion going through the system.
Sainsbury's 'Guttenberg moment' - applying data science to bolster customer service levels
Group Chief Data Officer Helen Hunter says modern businesses in all sectors must be able to manipulate information at scale.
Manufacturers - this is how to escape the perils of pilot purgatory
Manufacturers shouldn't fear innovation, but there are four steps they must take to avoid falling into pilot purgatory, writes Plex Systems' Anurag Garg
Sainsbury's till-free retreat is a timely reminder to retailers that digital transformation goes at the customers pace
Sainsbury's reckoned that time-poor shoppers would welcome self-scan, till-free checkout. They reckoned wrong...
Making the CDO into the CEO - William Hill's latest bet on digital transformation in a disrupted industry
William Hill has promoted its Chief Digital Officer to the top slot at a crucial time for it and the wider gambling industry.
The need for speed - how Target is meeting the 'same-day' expectations of omni-channel retail customers
Target's Drive Up service is one of a number of services built around the consumer push for same-day fulfillment.
Asics goes in hot pursuit of customer spending with Snowflake
The Japanese sportswear brand is looking to analytics to get full value from its Runkeeper purchase, by selling physical products to digitally enabled customers.
How automating finance improved customer experience at Tango Card
Business rewards provider Tango Card has been automating finance and other back-office processes to speed results and improve customer experience
Getting to know business systems, the new IT kids on the block
At a first-of-its kind conference in San Francisco this week, business systems specialists charted their version of the future of enterprise IT
Unilever reaps rewards from home-grown employee benefits system
uFlexReward uncovers hidden secrets of staff incentives, from bags of rice to briefcase allowances.
Mencap turns to hackathon for help with new ‘positive behavior’ app
A Mendix-hosted challenge saw developers race to build software for the learning disabilities charity to use in its work of helping the people it supports to enjoy a better quality of life