An inside look at how HMRC delivered its rapid COVID-19 response
HMRC strategy and innovation director describes how cloud adoption and reskilling played a vital role in the pandemic
Digital enterprise in the real world
The Salvation Army gives its organization a voice with rollout of Microsoft Teams
The Salvation Army has taken advantage of Microsoft Teams collaboration technology to digitise the organisation and provide previously rarely included employee groups with a voice to help shape future operations.
ThirdLove looks to data science for support in meeting its inclusive retail goals
The online underwear retailer is on a mission to provide a bra for every body shape, size and skin tone - and it’s looking to a cloud-based data warehouse from Snowflake to provide the insights it needs.
MindFuel - CIOs make sense of the new abnormal, and the transformations that lie ahead
Digital transformation has been pitched as a bulwark against the pandemic economy. The truth is much more complex. At IFS MindFuel 2020, a CIO panel with Mars Petfood, Berkeley Group and Mediq provided a reality check - and took the conversation in directions I wasn't expecting.
Konica Minolta's progress to Postgres - curing the healthcare sector's database dependency on Microsoft?
Konica Minolta moved from Microsoft to open source Postgres to underpin its radiography platform, a shift that saw the provider need to convince customers it was a sound one.
MindFuel - SEAKR Engineering focuses on culture and future workplace in response to COVID-19
Speaking at IFS’s virtual customer event, SEAKR Engineering discusses how the COVID-19 pandemic is making it rethink how and where employees work.
How e.l.f. Cosmetics digital makeover has kept the retailer growing during COVID-19
Do you worry about your make-up when there's a pandemic at the door? e.l.f. Cosmetics customers do and the retailer's shift to a digital operating model using Salesforce's Commerce Cloud is paying off.
FinancialForceX - How Five9's services org saved 20k hours and grew revenue $3m
Cloud-based call center vendor Five9 put in a new FinancialForce PSA system last year and calculates it saved 20,000 hours and lifted revenue by $3 million
BioTek boosts knowledge sharing and speeds up technical support with ServiceMax’s Zinc
Medical device manufacturer BioTek rolled out ServiceMax owned collaboration platform Zinc as an experiment, but has since found a number of beneficial use cases.
How one of the largest NHS Trusts in the UK switched to digital collaboration to help fight COVID-19
Newcastle Upon Tyne Hospitals NHS Foundation Trust adopted a single collaboration platform to help share knowledge, care for patients and support staff during COVID-19 lockdown.
MindFuel - PRÆSIDIAD shifts IFS ERP project focus from IT to business during COVID-19 lockdown
The lockdown across Europe gave PRÆSIDIAD the opportunity to take a step back and build business engagement for its IFS ERP project.
MindFuel - How luxury paint manufacturer Farrow & Ball shifted to digital during COVID-19
When COVID-19 hit, Farrow & Ball sold mostly through third parties. However, it has had to adapt its entire manufacturing strategy to redirect focus to online sales.
Democratising data at City Plumbing to personalise pricing and stay competitive
City Plumbing, part of the Travis Perkins group, is feeding data into a central Qlik platform in order to make better go-to-market decisions.
