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Can enterprise LLMs achieve results without hallucinating? How LOOP Insurance is changing customer service with a gen AI bot This article is sponsored by:

If enterprise LLM vendors want to deliver business results, they must earn the trust of customers and employees alike. Can this be done without hallucinations? It's a provocative claim - one that led me to document my first live gen AI story with LOOP Insurance, which utilizes Quiq's AI bot.

Weslee Berke, Head of Customer Care, Loop Insurance by Jon Reed

"That's a mindset change" - talking about the clean core, AI, and the state of SAP with UKISUG Chair Paul Cooper This article is sponsored by:

In Birmingham, UKISUG's annual member conference is underway. Here's my preview discussion with UKISUG Chair Paul Cooper, on customer priorities in the face of AI and S/4HANA deadlines. Cooper also weighs in on the challenge of SAP's "clean core" and BTP model, as SAP's innovation debate comes to a head.

Paul cooper, Chair of UKISUG

SAP tech leaders face the AI and S/4HANA convergence - the ASUG Tech Connect review This article is sponsored by:

SAP tech leaders met at ASUG Tech Connect at a pivotal time. But what got them on a plane to New Orleans? AI is a corporate imperative, but S/4HANA deadlines also loom. Here's my take - with views from customers and on-site interviews, including SAP's Juergen Mueller.

ASUG Tech Connect - Geoff Scott and Juergen Mueller
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