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How Oxford University’s Saïd Business School used Zoom to deliver world-class education during COVID-19 This article is sponsored by:

Use of the Zoom platform proved a key defence against COVID-19 - with not a second of high-ticket teaching time lost, says the School’s CIO

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B&Q launches Mirakl online marketplace to bring third party suppliers into the fold This article is sponsored by:

Mirakl’s enterprise marketplace platform has been key to B&Q onboarding thousands of new products from third parties into one integrated purchase

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The SAP CX review - what we learned at Sapphire Orlando, and what lies ahead This article is sponsored by:

SAP CX didn't get the main stage time at SAP Sapphire Orlando, but behind the scenes, spirited discussions took place. Grab your summer beverage of choice, and check out what I learned from these debates - as well as my first sit-down with Ritu Bhargava, President & Chief Product Officer, CX/CRM at SAP.

SAP's Ritu Bhargava at Sapphire Now Orlando
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Processes can save the world - how Execution Management helps companies perform in a volatile environment This article is sponsored by: Celonis logo © Celonis

Vaish Sashikanth of Celonis explores Execution Management, and how this new system for business performance is key to navigating inflation, recession, and supply chain disruption while achieving sustainability goals.

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How to ensure your customer panel is a world-class yawn festival This article is sponsored by:

The gap between potential and reality is always with us - never more so than with the customer panel. The chance for a stellar session is right there in front of us. Or, we could stick with the script, and go for yawns.

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Johnson & Johnson aims to transform the experience of clinical research with new ClinApp platform This article is sponsored by:

Clinical research is a lengthy, complex process that requires processing millions of data points across a variety of stakeholders. Johnson & Johnson is piloting a new platform to improve this experience, using Pega Infinity.

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Planful Perform 2022 - how ProMach powers its acquisition strategy with cloud finance This article is sponsored by:

We'd heard plenty about legacy tech slowing down the productivity of finance teams. But what happens when it threatens your business growth? Here's how ProMach solved that - and why they became an early adopter of Planful's Predict AI solution.

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BT embraces ServiceNow with a strategic focus on customer and employee experience This article is sponsored by:

BT is adopting a strategy of ZeroOps, with the aim of self-healing operations, which it hopes will free up employees to spend more time doing value added work with customers.

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