We hear an awful lot about "transforming customer experience" these days, but it's rare to get a look under the architectural hood. In this diginomica exclusive, I share what I learned from Staples' CX push - and how Couchbase and microservices tie in.
In the ongoing debate about innovation, commodity software and the role of engineers, Den says we need to breed a generation of professional engineers.
Are we still seeing too many juniors on projects? It's a time-worn accusation that gets resurrected from time to time. Here's Den's 2019 take.
A story of a new CEO coming into gently declining mainframe software tools producer Compuware, strapping a target to his chest for staff to aim at, and stopping a waterfall dead in its tracks.
Optimizing for plant maintenance at Fonterra is a multi-million dollar challenge. Here's what the company measured.
Nimble has iterated many times and now it is presenting not just new threads but pivoting towards Microsoft, having replatformed onto Azure. Where are the benefits? Hikari explains
The coding boot camp is using NoSQL database provider, MongoDB, to help students identify where they need to spend more time and to create personalized learning pathways.
Dev Ittycheria explains to diginomica how the conversations he’s having with customers are changing and how MongoDB is now signing hundreds of deals north of $100,000.
Neptune has built a mobile app to help Bloodmates reach more blood donors in an efficient manner. Here's the background.
One of the largest healthcare providers in the New York State area, Mount Sinai Health System, is using machine learning to give doctors, nurses and clinicians predictive insights to improve the patient experience.
We speak to Mat Keep, director of product marketing at MongoDB, about how the NoSQL vendor is extending services beyond the database.
It’s the first day of MongoDB World in New York City and the event kicked off with an impressive range of use cases and a sense that the company is moving into a new phase.
Neptune Festival 2019 was stuffed full of interesting customer stories.