Collaboration sharing and digital productivity

Sales and marketing working in tandem - organizational Holy Grail or the new reality? This article is sponsored by:

Marketing and Sales working in harmony for the greater good...or fighting like a bag of cats. Salesforce's State of Marketing Report suggests progress.

How AWS is helping River Island to avoid the same fate as other retailers This article is sponsored by:

CIO Doug Gardner says AWS has helped the company transition to an agile, digital retailer.

Pizza Hut looks to digital delivery to shake off legacy dine-in brand This article is sponsored by:

Pizza Hut has a legacy dine-in brand problem that it's looking to digital spend and delivery services to transform.

Six customer-led field service learnings I picked up This article is sponsored by:

Customer-led learnings are the best as they come from real-world experience. Six top tips here courtesy of Sumair Dutta.

Finger-lickin' good digital transformation as KFC aims to be in the RED This article is sponsored by:

The demise of fried chicken as a favored fast food hasn't come to pass, but there's a need for omni-channel transformation nonetheless.

Facing up to the need for regulation - Microsoft recognises Big Brother potential This article is sponsored by:

George Orwell’s 1984 is arriving about 40 years behind schedule. Microsoft and other concerned technologists believe we’re running out of time to create new government regulations to deal with the dangers of facial recognition and other new surveillance technologies.

Workato adds out-of-the-box automation of customer and employee journeys This article is sponsored by:

Workato packages up workflow automation for customer and employee journeys and chalks up investments from SaaS giants ServiceNow, Workday and Salesforce

Hudson's Bay - claiming retail uniqueness, but still struggling with omni-channel 101 This article is sponsored by:

Hudson's Bay is a retailer that's still struggling to get to the foothills of omni-channel retail basics.

"That may be good for the world, but it’s not good for us" - Zuckerberg, Facebook and your data This article is sponsored by:

The UK Government released its seized Facebook documents yesterday and their contents confirm a lot of fears.

Voici le Euro Fudge (encore!) - France’s demands for US-aimed 'turnover tax' crash and burn in Brussels This article is sponsored by:

A month ago France insisted that a new tax had to be in place this month; other countries didn't agree...

How Zendesk pursues frictionless collaboration with Zoom video conferencing This article is sponsored by:

You can't serve your customers if your employees are bogged down. SaaS customer service vendor Zendesk has to be frictionless inside their company to achieve that result for others. Here's how they've changed employee productivity with Zoom video conferencing.