The CEOs of Apple, Amazon, Facebook and Google grilled by US legislators - a long-awaited reckoning for the digital 'Robber Barons'? Er..not so much.
Starbucks made savvy early digital investments that paid off when the pandemic ground up long term planning.
The online underwear retailer is on a mission to provide a bra for every body shape, size and skin tone - and it’s looking to a cloud-based data warehouse from Snowflake to provide the insights it needs.
The buck stops with Zuckerberg for Facebook's civil rights shortcomings says...Facebook's own audit report
A meeting between Facebook management and civil rights campaigners was little more than a PR exercise, but a damning audit report does at least place blame firmly where it belongs - at the feet of Mark Zuckerberg himself.
Do you worry about your make-up when there's a pandemic at the door? e.l.f. Cosmetics customers do and the retailer's shift to a digital operating model using Salesforce's Commerce Cloud is paying off.
Marketers need to re-think their COVID-19 thinking and face up to some hard realities.
Customers, community and COVID - three Cs shaping the future of omni-channel retail, according to Angela Ahrendts
The future of retail comes back to knowing and understanding your customers, says Angela Ahrendts, veteran of Apple and Burberry - and COVID-19 provides another reason to sit down and have a conversation with them.
Facebook’s boycott problems worsen as SAP, Microsoft and HP suspend ad spend, but it’s SMB activism that’s needed to get the message home
Leading tech vendors have joined the July advertising boycott of Facebook, but it's likely to need a bigger army of SMB customers in revolt to make a real difference in this fight.
Pivot for Humanity wants to save social media by ‘professionalizing' the industry. Is it already too late?
Jumana Abu-Ghazaleh is on a mission to save social technology from itself. Whether she can pull it off is an open question, but she is in the right place at the right time.
The high cost of hate - Zuckerberg blinks as ad boycott knocks $56 billion from Facebook’s value, but is it too little, too late?
Facebook's inaction over the dangers of hate crime and Fake News on its platform has led to advertisers voting with their budgets. Is this the tipping point for social media platforms to step up to their responsibilities?
Trust me - I'm an employer! How the tech-enabled return to the workplace will pivot on a basic human concern - trust
The success or otherwise of a mass return to the workplace will depend on trust levels between employer and employee as much as on tech solutions. But what is trust?
Uberflip is the latest platform provider to open up its doors to encourage an ecosystem of integrated applications.
Trump vs Twitter - a politically expedient social media spat with implications for the kind of internet we want
Donald Trump has taken exception to having a fact-checked notice put on one of his tweets, resulting in an escalation of war against social media platform providers that could have a long term impact on the shape of the internet.