Big Tech has been on the defensive lately, and for good reason. What was once perceived as a way to foster democracy has given way to algorithmic dystopia. But Facebook's algorithmic dangers are tied to an ad-server-based model we must dismantle. Rant time.
We spoke to Ujjwal Singh, Head of Product at Workplace from Facebook, about its enterprise digital teamwork strategy for the coming year
The UK, US and EU all have 'taming Facebook' action in the works. Will this be the year that the beast is caged?
It's Christmas Eve and Brian's intercepted a CEO letter to Santa...
Web Summit 2020 - can the open web push back against big tech's walled gardens? A chat with Drupal founder Dries Buytaert
We are at a fateful Internet crossroads. Ahead, massive web sites dictate our consumption via unregulated algorithms. By contrast, we have the persistent but elusive vision of the open web. After Web Summit 2020, Drupal and Acquia founder Dries Buytaert aired it out.
Brexit means it's time to move UK user data to the US and away from the EU's GDPR regime...
When COVID sped up Brexit - Honest Burgers turns to Workplace from Facebook to beef up employee engagement
By taking a people-first approach and using technology to reduce the admin burden during the initial stages of the COVID-19 pandemic, UK restaurant chain Honest Burgers was able to minimise redundancies, re-skill its workforce and ensure transferrable skills were put to good use
Facebook under fire for illegal monopolistic practice, but what chance genuine action by regulators?
The FTC vs Facebook - place your bets!
Water utility Severn Trent is on an ongoing journey to overhaul the way it keeps in touch with customers, with WhatsApp emerging as the contact channel of choice.
Workplace from Facebook is building an impressive list of large customers - can it become their core platform for enterprise digital teamwork?
Shutting knowledge workers out of offices has only emphasized the shift in power to the frontline staff who deliver the customer experience
Salesforce Live - sporting e-commerce strategy changes during COVID at Sweaty Betty, Life Style Sports
Two sports and leisure wear retailers have optimised their e-commerce approaches to support their businesses during the COVID crisis.
The most wonderful time of the year? Retail’s biggest stress test unwrapped as Salesforce data indicates big changes for the Holiday season
The Holiday season is almost upon us and at the end of an extraordinary year retail resilience is about to run into its biggest test. Here's what might happen...perhaps.