COVID-powered digitisation has resulted in new focus on employee wellbeing, but take nothing for granted
Rapid digital transformation during the pandemic has upped productivity levels, but created important lessons for business leaders and CIOs.
Productivity
Tech's towering challenge - if the future is Working From Home, what are we going to do with all those skyscrapers we bought?
If everyone's going to be working from home in the Vaccine Economy, what becomes of all that real estate that tech employers have accumulated over the years? What - and where - will the Office of the Future be?
One app to replace them all? ClickUp's CEO on the future of productivity, and how ClickUp addresses the proliferation of productivity tools
At diginomica, we put plenty of productivity tools through the workflow grinder. Our use of ClickUp raises questions about tool flexibility, integration, and the proliferation of productivity tools. Time to sort that out with ClickUp CEO Zeb Evans.
Enterprise hits and misses - Microsoft 365 raises a work surveillance debate, and no one can accuse Salesforce of Slacking off
This week - Microsoft 365 provokes a work surveillance debate when new functionality details hit social media. Rumors have Salesforce taking a hard look at Slack - but why? Retailers hit the holiday home stretch, and I'm not the only who blows a gasket in the whiffs section.
Hand sanitizer production? Salon support? No problem. How John Paul Mitchell Systems turned setbacks into a new way of working
The pandemic sent many beauty suppliers reeling. Not John Paul Mitchell Systems. They found a way to move into hand sanitizer production for essential workers. They also created their own salon stimulus program. On the back end, Workfront made an impact on remote work. Here's why.
Appian CEO issues a call-to-arms for users to jump out of the silos
Time for change and more change among tech buyer, says Appian's Matt Calkins.
Friday Rant - ERP in 2020 is a mess!
Brace yourselves ERP vendors. Brian's built up a head of steam and needs to have a word with some of you...
Martha Lane Fox - why technology has to be at the heart of the post-COVID recovery
Tech entrepreneur and digital government champion Martha Lane Fox on what's needed to kickstart a tech-centric national recovery for the UK after COVID.
Prudential Financial's push beyond productivity to outcome-based work - a Workfront use case
Getting your workforce as productive and safe as possible is a good thing. But how do we go beyond reacting to a more strategic approach to work? That was a big topic at Workfront's recent analyst day, where Prudential Financial's Kevin Brucato shared his team's story.
How Holland & Barrett redeployed in-store staff to maintain a healthy contact center during lockdown
As online orders rocketed, so did customer calls and emails to the health foods and vitamins retailer, prompting a radical work-from-home solution using Zendesk.
Striking the right note - the importance of data management in the digital music industry
Speakers at one of the UK’s biggest music conferences expose how digital opportunities are being missed by both musicians and their distributors.
Rebooting the post-pandemic enterprise with AI automation
Drilling down on research on the business phases of pandemic recovery and how data plus AI-powered automation is critical to many post-pandemic business strategies.
From CRM to ERP to productivity vendor? How Zoho Workplace fits into their future of work - and their stance against work surveillance
Zoho shook up some more enterprise software categories with their recent Zoho Workplace announcements. During recent interviews, I pursued how these moves fit into Zoho's stance against work surveillance - and why this debate matters to a remote workforce.
