Solving the UK’s ‘productivity puzzle’
Alex Osborne, Senior Director at ServiceNow, puts forward a proposal for how organisations - and the economy as a whole - could receive a much needed productivity boost.
Target is a welcome use case exemplar of retail digital transformation with the store at the heart of the omni-channel strategy.
Pietro Galli has built a cloud-first infrastructure that will enable his team to focus their time and energies on delivering digital experiences for beneficiaries.
Kurt Marko offers his analysis of the announcements coming out of Google Cloud Next and the performance of new head honcho, Thomas Kurian.
In the era of customer experience, partnerships are high stakes. No single vendor has the data to deliver on CX promises. Here's my take on Adobe partners at the Adobe Summit 2019, from ServiceNow to Workfront.
IT’s new role - the business catalyst
If IT can build a flexible foundation, it can change the way that organisations win, says MuleSoft's Paul Crerand.
How to energize your Field Service Workforce Management - a 3 step program
Three steps to focus on for field service leadership.
Martin Banks sums up the week in Barcelona where 5G was top of mind at MWC.
Work management platform Asana hits $100m ARR as it launches packaged solution for marketing and creative teams - we speak to Autodesk's content team
It's time for PSA to come out of the back office and take its place as a revenue generator, FinancialForce CEO Tod Nielsen tells us
Hey enterprise pros - like the idea of a personalized audio briefing? So do I. Alexa's Flash Briefings lack enterprise content, but there's still a nice mix of tech and business updates to be had. Here's some tips for getting started, and a look at my setup.
How 5G will impact the customer experience
5G is coming and the impact on the customer experience should be significant, argues Salesforce's John Carney.
How is Accuride's 2-tier ERP implementation working out? We catch up with CIO Paul Wright