Productivity

Archive: Productivity

SSE powers up Enterprise Application Management for a brighter future

The energy firm is working with Software AG to get a deeper understanding of how it can exploit assets across its IT environment.

ServiceMax Maximize London - service management as a C-Suite business issue...and a matter of life and death

Service management is now a recurring revenue priority for business which opens up new opportunities for ServiceMax.

Why APIs are key to hitting “Go” on omni-channel retail

Omni-channel retail needs APIs to deliver a sought-after customer experience that leaves cash registers in the past, argues Mulesoft's Paul Crerand.

Detaching search from the physical world - why a deal with Campbell's matters so much to Yext CEO Howard Lerman

A first signing with a CPG firm with no physical location marks a new phase for Yext's expansion.

How "It Gets Better" got collaboration to stick - a Workplace by Facebook use case

The It Gets Better Project has reached an audience of LGBTQ+ youth with its video platform and outreach. But the work ahead of them isn't possible without global collaboration. After other tools failed, they turned to Workplace.

Enterprise hits and misses - messaging tools get slapped with the Band-Aid moniker, VMware picks up a Pivotal acquisition

This week - is enterprise messaging just a Band-Aid of busywork? Also: The IaaS market heats up in time for for VMWorld, with a Pivotal acquisition in play. Infor changes CFOs, Oracle gets legal drama, and I call a self-whiff.

Solving the UK’s ‘productivity puzzle’

Alex Osborne, Senior Director at ServiceNow, puts forward a proposal for how organisations - and the economy as a whole - could receive a much needed productivity boost.

Putting the store at the core of Target's digital fulfilment success story

Target is a welcome use case exemplar of retail digital transformation with the store at the heart of the omni-channel strategy.

Norwegian Refugee Council CIO views cloud as launchpad for digital transformation ambitions

Pietro Galli has built a cloud-first infrastructure that will enable his team to focus their time and energies on delivering digital experiences for beneficiaries.

How Google Cloud aims to stay relevant as AWS momentum plows on

Kurt Marko offers his analysis of the announcements coming out of Google Cloud Next and the performance of new head honcho, Thomas Kurian.

Putting Adobe's partnership strategy to the test - Workfront's view from the Adobe Summit

In the era of customer experience, partnerships are high stakes. No single vendor has the data to deliver on CX promises. Here's my take on Adobe partners at the Adobe Summit 2019, from ServiceNow to Workfront.