We are where we are with the internet; what’s the next step to be taken to provide effective regulation?
Three steps to focus on for field service leadership.
Salesforce adds new AI features and Quip collaboration to its Service Cloud so customer service can go beyond solving cases to building relationships
The devil wears Prada, but there’s a need for a lot more to do so. Digital transformation comes into play…
Four examples of omni-channel retail transformation among some dedicated followers of fashion.
UK finance minister indulges in Google-bashing on the back of an important digital competition review that deserves more considered debate.
Traditional ECM products have failed at most of these information management challenges and are ill-suited for an era of dynamic, digitized business processes.
This week – retail strategy comes into focus in our retail content blowout. Facebook vows to take a privacy do-over, while the abuse of privileged credentials raises red flags for enterprise security. Your whiffs include a sublime series of bonehead alerts.
Hugo Boss CEO Mark Langer has taken a pragmatic stance on digital transformation in the luxury retail sector.