Zoomtopia 2020 - Zoom becomes a platform, for apps and for paid meetings
At the opening of its annual Zoomtopia event, Zoom unveils OnZoom for hosting paid online events and becomes an app platform with the launch of Zapps
Collaboration sharing and digital productivity
Salesforce Live - sporting e-commerce strategy changes during COVID at Sweaty Betty, Life Style Sports
Two sports and leisure wear retailers have optimised their e-commerce approaches to support their businesses during the COVID crisis.
Prudential Financial's push beyond productivity to outcome-based work - a Workfront use case
Getting your workforce as productive and safe as possible is a good thing. But how do we go beyond reacting to a more strategic approach to work? That was a big topic at Workfront's recent analyst day, where Prudential Financial's Kevin Brucato shared his team's story.
The most wonderful time of the year? Retail’s biggest stress test unwrapped as Salesforce data indicates big changes for the Holiday season
The Holiday season is almost upon us and at the end of an extraordinary year retail resilience is about to run into its biggest test. Here's what might happen...perhaps.
How Holland & Barrett redeployed in-store staff to maintain a healthy contact center during lockdown
As online orders rocketed, so did customer calls and emails to the health foods and vitamins retailer, prompting a radical work-from-home solution using Zendesk.
Frontiers 2020 - Slack low-code workflow plugs in enterprise apps
At the opening of this year's virtual Slack Frontiers, the digital teamwork vendor adds new integrations to connect enterprise applications into its low-code workflow builder
Tibco adapts to the dawn of a post-office world with Slack at the core
Business integration vendor Tibco has adapted quickly to new patterns of work outside the office, with Slack playing a major role
Striking the right note - the importance of data management in the digital music industry
Speakers at one of the UK’s biggest music conferences expose how digital opportunities are being missed by both musicians and their distributors.
Workfront outlines its maturity model for automating work
Work management vendor Workfront has developed a maturity model for work automation that maps to how it sees digital teamwork evolving in the enterprise
Signal 2020 - Twilio expands its platform for building unique customer experiences
This year's Signal sees Twilio expand its support for video, frontline workers, integration and IoT as organizations look to rapidly build out digital customer experiences
Rebooting the post-pandemic enterprise with AI automation
Drilling down on research on the business phases of pandemic recovery and how data plus AI-powered automation is critical to many post-pandemic business strategies.
Zoho, the tech company that's going back to the land
Business software provider Zoho believes cloud technology can unlock a rural revival - and is turning offices into farms as it puts its vision into practice
Microsoft floods Ignite with a surge of new Teams features
Collaboration app Microsoft Teams dominated much of the news at today's Inspire virtual event with a torrent of announcements
