Signal 2019 - Twilio helps contact centers get on top of conversations
At Signal 2019 in San Francisco today, communications services platform Twilio introduces new conversational computing APIs
Archive: Infrastructure
The 10 principles of observability for modern applications
Tactical monitoring of enterprise technology is no longer enough. New Relic's Buddy Brewer and Alberto Gomez set out the 10 principles of full-stack observability
Kubernetes is evolving into an enterprise-friendly platform, but challenges remain
An update on the rise and rise of Kubernetes - impressive, but still work to do.
Microsoft uses symbiotic relationship with partners to bootstrap cloud, AI, collaboration services
Microsoft is working its ecosystem and partnerships to good effect.
Cloudian and the building blocks of edge computing
As the volumes of data grow ever bigger, its gravity gets harder to resist, and it starts to pull compute capabilities towards it. This will require users to reconsider their IT infrastructures and architectures
Dubai Airports breaks up silos with Okta for a better passenger experience
Dubai Airports technology chief Michael Ibbitson discusses its use of Okta's identity platform and why the aviation industry should break up identity silos
Digital pandemonium - are the downsides of technological complexity and interdependence outweighing the benefits for enterprises?
Downtime is a fact of life. Prepare, don't panic!
Taking a frictionless tour of the coherence economy with MuleSoft's CTO
What is the coherence economy and how does it fit with a frictionless enterprise worldview? Phil Wainewright reflects on his podcast discussion with MuleSoft CTO Uri Sarid
Google Cloud outage caused much Twitter angst, but provides a teachable moment for enterprises
Google's recent cloud downtime can provide some valuable learnings.
Rhonda Vetere, Santander's infrastructure CIO - it's how you tackle challenges that makes the difference
Rhonda Vetere, former CTO of Estee Lauder and now CIO at an international bank, shares her secrets to success in the competitive world of IT management.
Why AIOps is a feature, not a silver bullet
Intelligence and automation are slowly infusing all IT operations software.
Dell-VMware beat the hybrid cloud drum
Getting to grips with the latest hybrid cloud gambit from Dell and VMware.
Huawei Analyst Summit – former UK Government CIO says, 'Put us to the test'
Huawei’s answer to the accusations made against it is to accept every point made against it, whether evidence exists or not, and test more than any other comms vendor to prove the claims unwarranted.