Customers who are used to pre-planning the rollout of new software versions over several months or even years will be pleased to learn Workday has reduced the number of annual upgrades.
Brian Sommer thinks we are approaching a tipping point for financial applications moving to the cloud. We have already seen this in the SME space. He thinks the time is ripe for enterprise. Here's why.
The customer experience is a term that has been picked up by many brands. Many see it as a substitute for the broader panoply of CRM. that’s a mistake. Here’s why.
This is the first in a 5 part series that revisits the evolving concepts behind CRM. It is an important addition to a subject that has become increasingly muddied by the introduction of social elements.
Cloud advocates may see an inevitability to large enterprise SaaS adoption, but what does the data say?
Workday continues its upwards trajectory with Q2 numbers that comfortably exceeded financial analyst estimates. The company upped its full year outcome and talked to some of the investments it is making for the future. It all looks good – so far.
SAP appeared to offer good news for customers wishing to reduce maintenance costs through a pro-rating of unused licenses. But all is not quite what it seems. The circumstances are not defined in the public domain and conflicting comments from SAP downplay the net effect.
UNIT4 is reporting its first half 2013 results. The company is making solid progress as it transforms from an on-premise to subscription service vendor. We also get more color on FinancialForce.com’s performance and its prospects for the future.
SAP users have been crying out for greater flexibility over terms and conditions for a long time. The supplier appears to be heeding their calls.
Deem (formerly Rearden Commerce) is in the midst of a 20-year mission to reinvent commerce by turning B2B spending into an in-app purchase in your daily routine
SAP and Oracle leave $5bn revenue management segment wide open for stock market debutant.
SMB-focused ERP vendor Sage is finally getting its cloud story straight, with flagship Sage 200 now offered in an Azure-hosted version. CTO/CIO Stuart Lynn explains the strategy.
What’s happening inside the SAP channel partner ecosystem. In this post, I discuss some of the high level points that came out of the company’s recent partner channel conference.