Retail in transition - Kroger's omni-channel clout pays off as shopping patterns take shape for the Vaccine Economy
Kroger customers are coming back into the aisles, but there's no slowdown in the retailer's digital focus.
We explore what three different NGOs are doing with web services APIs to try to ensure the safety of the vulnerable populations they serve.
The Infrastructure Bank was announced in the Autumn last year and aims to help support Britain’s recovery in the wake of the COVID-19 pandemic.
AI in financial services - what sort of future do we want to see? Some considerations from The Alan Turing Institute
AI offers benefits to financial services users and providers, but also brings potential threats. It's important to start considering the future we want to see...
Do we really need a data lakehouse? Hashing AI, cloud, and customer proof points with Databricks CEO Ali Ghodsi
Poking fun at vendors for pushing terms like data lakehouses is part of my job. But the real purpose here isn't humor, it's delivering value on data and AI rather than buzzword polishing. Databricks CEO Ali Ghodsi was up for the debate, and he brought customer proof points.
An exclusive interview with Cisco's Jeetu Patel about his mission to reinvent Webex as the platform of choice for truly inclusive hybrid working.
Consumer patience with blaming COVID for bad service just ran out - one bit of the 'old normal' makes a comeback
We've all been very patient in a time of crisis, but as the Vaccine Economy takes shape our customer service expectations are on the rise...
Sapphire Now 21 - practical tips on Vaccine Economy talent management success from Tenneco and Qualtrics
How to retain and attract the best post-COVID talent, via Tenneco and Qualtrics.
The secret to getting employee experience right is two-fold - the effective use of employee data to help re-work, rather than replicate, inefficient processes and using ‘consumer-grade’ technology to do so.
A strong end to the year as the applications business powers ahead.