Zoe Koven - author at diginomica

Zoe Koven is vice president and general manager of Zendesk Sell. Koven currently leads the team focused on bringing simple sales solutions to market. Before that she led efforts to transform Zendesk's customer service offerings as well as post-sales programs for Zendesk Sell. An East Coast native and competitive field hockey player, Koven is a Johns Hopkins University graduate with degrees in International Studies and Economics.

Articles by Zoe Koven

State of sales - why sales organizations must embrace connection This article is sponsored by:

Many sales leaders realize that connection is the name of the game — but they’re just not sure how to get there. Zoe Koven of Zendesk explores the challenges of conversational CRM.