The future is now - a hybrid, customer-centric workforce This article is sponsored by:
Customers and employees alike need human connections for the best experience. Zendesk's Teresa Anania considers the possibilities in a hybrid future of work
As Vice President of Customer Success at Zendesk, Teresa Anania is responsible for the management and development of the company's global client base, including all customer segments from SMB to enterprise. Her remit is to ensure Zendesk's customers are realizing maximum business value across the customer lifecycle, which ultimately results in their renewal, growth of lifetime value, and customer satisfaction. Prior to Zendesk, she was the senior director of customer success at Autodesk where she drove both scale and tech-touch success motions across all market segments.
Customers and employees alike need human connections for the best experience. Zendesk's Teresa Anania considers the possibilities in a hybrid future of work