Solid Q1 earnings and increased profitability for Salesforce, as generative AI dominates the customer agenda This article is sponsored by:
Ai everywhere - and that's a great opportunity for Salesforce, says CEO Marc Benioff.
Stuart Lauchlan
Articles by Stuart Lauchlan
Workday's Aneel Bhusri - AI can deliver on its possibilities, but needs to be regulated This article is sponsored by:
Workday has been delivering AI, including Large Language Models, for years, says Bhusri.
Can generative AI revolutionize Customer Support? Up to a point, says Freshworks President Dennis Woodside This article is sponsored by:
Generative AI might well change the way organizations deliver customer service and support, but it's important to think through how this might work in practice.
Microsoft Build - the past, present and future of ChatGPT on show as Microsoft's 'Mosaic moment' takes center stage This article is sponsored by:
A Mosaic moment for the current generation of AI tech - and it's all anyone wanted to talk about.
'Land and expand' thinking pays off for Zuora in Q1 as losses shrink and revenue grows This article is sponsored by:
A solid start to the new fiscal year, even as buyers remain cautious about big spending.
Freshworks President Dennis Woodside - maturing the go-to-market strategy to deliver on a global basis This article is sponsored by:
In the first of a two part series, Freshworks President Dennis Woodside explains some of the changes to the firm's go-to-market thinking since he took over nine months ago.
Europe’s mega Meta fine has implications for the entire enterprise tech sector - and that’s not good news This article is sponsored by:
EU data protection regulators have slapped a massive penalty on Meta that privacy activists have welcomed. But the knock-on impact on the rest of the transatlantic tech industry could be very damaging.
Monday Morning Moan - BT fuels the AI job stealing paranoia, but the empty calories of its word salad won't help customer service levels This article is sponsored by:
BT's plans to slash headcount using AI is word salad of the highest extreme, full of empty calories.
Walmart and Target provide a reminder that the omni-channel retail re-balancing is a long game This article is sponsored by:
Walmart saw some encouraging e-commerce growth, but Target still finds itself with a lot of issues.
Sage Group benefits as SMBs continue to invest in digitization This article is sponsored by:
SMBs remain ambitious despite the macro-economic headwinds, says CEO Stephen Hare.
Getting out of Excel City - how Ten Lifestyle Group transformed its Finance function with Planful This article is sponsored by:
The lifestyle concierge service provider has undergone a major transformation in its Finance function.
EU takes global first step towards formal AI regulation This article is sponsored by:
Europe sets the pace for the US...
Tableau Conference 2023 - John Lewis Partnership seeks 'ideas from anywhere' via the Netflix and TikTok of insights This article is sponsored by:
There's a data analytics revolution underway at John Lewis Partnership and it's empowering new ideas from the firm's thousands of Partners.
