Thoughtful, strategic, slow...JC Penney shows no sign of what's fast-approaching a five year digital transformation program paying off.
It'a a High Velocity Retail world out there - and there are some rules of the road to be understood.
Cracking the luxury e-commerce retail market in China is a task that will trump US tariffs, reckons Farfetch.
Donald Trump thinks tariffs are going to hurt Chinese companies, but the view from e-commerce giant Alibaba is completely different.
President Trump thinks tariffs are great; Macy's CEO Jeff Gannette isn't so happy.
New Relic's new offering aims to let customers to see "absolutely everything they need to observe in production".
Getting stuff to your front door more quickly - the evolving e-commerce retail challenge for Amazon and Walmart.
Sceptical about Facebook's conversion to privacy evangelist? You're not alone...
The OECD warns that there's a widespread global crisis when it comes to getting the skills in place to thrive in a digital economy.
Events management firm Lincoln West has some specific demands for its Zoho CRM system.
Recruiting a younger breed of tech-savvy Avon Lady is a priority for the retail institution's digital transformation makeover.
Build 2019 kicked off with a CEO keynote that managed to be aspirational and practical at the same time.
Learning People has grown in scale, which brings with it the need to formalize processes and practices around CRM.