The return to the workplace trust deficit - a lot of employees need convincing despite new tech solutions
While there are credible tech solutions on offer to facilitate a return to the workplace, there are also some trust issues that need to be overcome by employers according to Salesforce data.
Konica Minolta's progress to Postgres - curing the healthcare sector's database dependency on Microsoft?
Konica Minolta moved from Microsoft to open source Postgres to underpin its radiography platform, a shift that saw the provider need to convince customers it was a sound one.
Do you worry about your make-up when there's a pandemic at the door? e.l.f. Cosmetics customers do and the retailer's shift to a digital operating model using Salesforce's Commerce Cloud is paying off.
Customers, community and COVID - three Cs shaping the future of omni-channel retail, according to Angela Ahrendts
The future of retail comes back to knowing and understanding your customers, says Angela Ahrendts, veteran of Apple and Burberry - and COVID-19 provides another reason to sit down and have a conversation with them.
Macy's reels from a $3.6 billion quarterly loss, but promises "the most powerful digital Fall ever"...apparently
Macy's, owner of 'The World's Largest Store', clocks up a massive loss for Q1, but CEO Jeff Gennette has a glass that's not only half full, but running over with digital optimism.
The construction sector is an old one that's set in its ways in many respects, but COVID-19 has accelerated recognition of the potential for technology to deliver a better way of operating.
Accenture CEO Julie Sweet - remote working is here to stay, but don't sell off the office space just yet...
Accenture CEO Julie Sweet is talking to her peers about the challenges of remote working and a return to the workplace, while her own firm executes some necessary talent management to meet changed skills needs.
H&M reaches for a digital acceleration comfort blanket, but lack of earlier omni-channel progress has cost it dear during the COVID crisis
H&M was always a likely candidate to take a hefty blow from the COVID-19 crisis. Is it too late now to declare digital acceleration to be the order of the day?
Be your own Amazon! Nike's new fitness program depends on more focused online-to-offline retail integration - and its own digital marketplace
Nike's digital growth has accelerated during the pandemic crisis, but it's time to move into an accelerated next phase of omni-channel evolution, says CEO John Donahoe.
The high cost of hate - Zuckerberg blinks as ad boycott knocks $56 billion from Facebook’s value, but is it too little, too late?
Facebook's inaction over the dangers of hate crime and Fake News on its platform has led to advertisers voting with their budgets. Is this the tipping point for social media platforms to step up to their responsibilities?
The French retail institution has re-opened its doors to a new world of different customer expectations - and needs to build out the people skills to service it.
Trust me - I'm an employer! How the tech-enabled return to the workplace will pivot on a basic human concern - trust
The success or otherwise of a mass return to the workplace will depend on trust levels between employer and employee as much as on tech solutions. But what is trust?
More resilience, more digital, more agility, more sustainability - the knock-on business demands from COVID-19, according to Schneider Electric CEO Jean-Pascal Tricoire
COVID-19 has accelerated operational focus in a number of key areas for Schneider Electric's industrial customers. What comes next?