JC Penney losses double as digital transformation remains at the "thoughtful" stage after nearly 5 years
Thoughtful, strategic, slow...JC Penney shows no sign of what's fast-approaching a five year digital transformation program paying off.
It'a a High Velocity Retail world out there - and there are some rules of the road to be understood.
China syndrome 2 - why luxury retail consumers in China are likely to find US tariff threats far-fetched
Cracking the luxury e-commerce retail market in China is a task that will trump US tariffs, reckons Farfetch.
Donald Trump thinks tariffs are going to hurt Chinese companies, but the view from e-commerce giant Alibaba is completely different.
The omni-channel transformation at Macy's is finally working, just as Trump's China trade war comes along to complicate things
President Trump thinks tariffs are great; Macy's CEO Jeff Gannette isn't so happy.
New Relic's new offering aims to let customers to see "absolutely everything they need to observe in production".
One day logistics challenge delivers up a new front in the omni-channel retail war between Walmart and Amazon
Getting stuff to your front door more quickly - the evolving e-commerce retail challenge for Amazon and Walmart.
Sceptical about Facebook's conversion to privacy evangelist? You're not alone...
The OECD warns that there's a widespread global crisis when it comes to getting the skills in place to thrive in a digital economy.
Events management firm Lincoln West has some specific demands for its Zoho CRM system.
Calling for a younger Avon Lady - the people challenge for one retail digital transformation program
Recruiting a younger breed of tech-savvy Avon Lady is a priority for the retail institution's digital transformation makeover.
Build 2019 - Nadella pitches a crowd-pleasing 'holy trinity', but stays close to the core engineer audience
Build 2019 kicked off with a CEO keynote that managed to be aspirational and practical at the same time.
Learning People has grown in scale, which brings with it the need to formalize processes and practices around CRM.