Knowledge is power - the need for certainty in today’s service businesses
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Scott Brown of Certinia argues for a single source of certainty - and details the power of knowledge from running Services-as-a-Business.
Scott Brown is President and Chief Executive Officer of Certinia, a company that accelerates business growth with Professional Services Automation (PSA), Customer Success solutions, and customer-centric ERP. He leads Certinia's mission to help organizations connect the front and back office with the leading customer-centric business suite on the Salesforce platform. Before joining the company, Scott was Chief Revenue Officer for publicly-traded data analytics leader Teradata, where he led 5,000 professionals across sales, customer success, engineering, and global consulting teams-as well as a global partner ecosystem-to deliver an exceptional customer experience.
Scott Brown of Certinia argues for a single source of certainty - and details the power of knowledge from running Services-as-a-Business.
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