Scott Brown - author at diginomica

Scott Brown is President and Chief Executive Officer of Certinia, a company that accelerates business growth with Professional Services Automation (PSA), Customer Success solutions, and customer-centric ERP. He leads Certinia's mission to help organizations connect the front and back office with the leading customer-centric business suite on the Salesforce platform. Before joining the company, Scott was Chief Revenue Officer for publicly-traded data analytics leader Teradata, where he led 5,000 professionals across sales, customer success, engineering, and global consulting teams-as well as a global partner ecosystem-to deliver an exceptional customer experience.

Articles by Scott Brown

Knowledge is power - the need for certainty in today’s service businesses This article is sponsored by:

Scott Brown of Certinia argues for a single source of certainty - and details the power of knowledge from running Services-as-a-Business.

Human and technology concept. AI (Artificial Intelligence). Communication network. © metamorworks - Shutterstock

Find your truth! Why you need Professional Services Automation This article is sponsored by:

Todays business leaders know the reality of automating Professional Services is a challenging one. FinancialForce's Scott Brown shares examples from two companies who have made the most of visibility and data to make decisions based on evidence, not anecdotes.

Finance Report Accounting Statistics Business Concept © Rawpixel.com - Shutterstock

Four behaviors that define leaders in the Services Economy This article is sponsored by:

Are you a leader or a follower? Scott Brown of FinancialForce points to four characteristics being shown by leaders in the services sector - and what makes them stand out.

Statistics of business concept. Finance chart. Financial planning. Data analysis. © metamorworks - Shutterstock

'No integrations' — why today’s services businesses choose a single technology platform This article is sponsored by:

Scott Brown of FinancialForce explains why more CIOs are prioritizing a single, adaptable technology backbone to achieve a 'no integrations' approach.

Enterprise development configuration management in isometric illustration © hasan as'ari - Shutterstock