Ten years old next year, Salesforce.com's AppExchange ecosystem is maturing, with a growing roster of partners having built substantial software businesses running native on the Salesforce platform, including one that's reported to be prepping an IPO later this year.
Infor is an unexpected rider hitching a lift on the bandwagon of next-generation enterprise software. It aims to outsmart larger rivals Oracle and SAP in enabling its customers to take advantage of all today's buzzwords - mobile, social, big data analytics and cloud connectivity. But is its customer base ready to take advantage of all the goodies unveiled at its annual conference this week?
Cloud application vendors argue that their apps are so easy-to-use and rapid to deploy that there's very little call on professional services to implement them. But that attitude may be leading enterprises to under-invest in the skills and effort needed to realize the business results they hope to achieve.