Zendesk extends into CX workforce management with Tymeshift acquisition This article is sponsored by:
CX vendor Zendesk announces its acquisition of Tymeshift, bringing platform-native, multi-channel workforce management into its product set.
Phil Wainewright has been a recognized authority on cloud computing as a blogger, analyst, speaker and consultant since 1998. He writes about the transformation of 21st century business through digital technology to create frictionless enterprise, and is author of The XaaS Effect.
CX vendor Zendesk announces its acquisition of Tymeshift, bringing platform-native, multi-channel workforce management into its product set.
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