

Phil Wainewright
IBM, Cisco and Box CEOs reflect on future of work at BoxWorks 2020
Interviews with CEOs of enterprise IT stalwarts IBM and Cisco bookended the keynote at BoxWorks - has Box gone establishment?
Software AG’s IoT chief on connecting across the fractured enterprise
An interview with Software AG CTO Bernd Gross on what the human and technology disconnects of the fractured enterprise mean for IoT
Zoho Workplace challenges digital teamwork giants with a fully integrated platform
The latest version of Zoho Workplace brings the vendor's longstanding digital teamwork capabilities back into the limelight to challenge Google, Microsoft and other leaders
Why Coupa CEO Rob Bernshteyn's B2B community intelligence concept may struggle to expand beyond spend
My interview with Coupa CEO Rob Bernshteyn about his new book Smarter Together and the future prospects for Community Intelligence
Book review - Smarter Together - Rob Bernshteyn on Community Intelligence in business
A new book by Coupa CEO Rob Bernshteyn maps out how businesses can benchmark performance and opportunity by pooling community intelligence
Global procurement goes digital at mobile telecoms giant Vodafone
Vodafone's global procurement chief tells us how going digital on a 'best-of-suite' platform has opened up visibility across spend and supply chain management
Zuora focuses in on subscription leaders as Q2 results reveal churn
The market didn't like Zuora's Q2 numbers as the company continues to focus in on the leading sectors of the subscription economy
Zoom rockets on in Q2 surge - where will it land?
The Zoom videoconferencing rocketship continues with surging Q2 numbers - where's it heading?
New features for Salesforce Field Service, but no Lightning
In its first update since the acquisition of ClickSoftware last year, Salesforce Field Service gains new features and drops Lightning from its name
Cisco's new Webex chief wants to make web meetings 10x better than in-person
Acquiring BabbleLabs noise reduction tech is part of a strategy to make the Webex experience 10x better than meeting in person, says Cisco's new applications chief
Box focuses on pipeline as Q2 earnings stay on trend
Q2 earnings show Box emerging on track from the tumult of COVID-19, with a hint of bigger deals ahead as enterprises digitize content workflows
Zendesk Explore shares real-time customer experience metrics across the enterprise
Zendesk adds real-time metrics to its analytics offering as the focus of customer experience flips from efficiency to outcomes
How Box found a better way to share COVID-19 info with staff
With several digital teamwork tools in use, staff at Box needed a central resource for COVID-19 info. The answer turned out to be a Jira Service Desk portal