Workplace from Facebook is building an impressive list of large customers - can it become their core platform for enterprise digital teamwork?
Shutting knowledge workers out of offices has only emphasized the shift in power to the frontline staff who deliver the customer experience
Salesforce Revenue Cloud rebundles B2B commerce, Q2C and PRM to power RevOps and plug finance into the customer lifecycle
Coupa's acquisition of Llamasoft is a big test for its community intelligence strategy, bringing it into supply chain planning
Zendesk unveils a tighter partnership with Facebook for WhatsApp messaging - what's the wider context for omni-channel customer engagement?
Is Adobe's $1.5 billion acquisition of work management pioneer Workfront all about marketing or are their wider ambitions in play?
A session at Software AG's global conXion 2020 event gives insight into the impact of process mining at grocery retail giant Tesco
Quill, which helps low income school students improve their writing skills, discusses the impact of observability tools provided under New Relic's donation program
Fresh from Teradata and many years at Cisco, Scott Brown becomes CEO at FinancialForce as Tod Nielsen retires
Observability is all the rage at the moment and Cisco business unit AppDynamics has upgraded its application performance monitoring platform accordingly
UK telecoms giant BT becomes the latest global business to roll out Facebook Workplace to enable enterprise-wide internal communications and collaboration
Role-specific workspaces are a highlight of FinancialForce's Fall release - customer Flexo Concepts reveals how they help support customer engagement
At the opening of its annual Zoomtopia event, Zoom unveils OnZoom for hosting paid online events and becomes an app platform with the launch of Zapps