

Phil Wainewright
Zoom's parabolic rise continues in Q3, no landing in sight
Zoom continues to grow even as its Q3 earnings show some leveling off - but enterprise progress seems solid
We benchmark, you score productivity, they surveil - the good, bad and ugly of teamwork analytics
Microsoft has conjured up the ugly face of teamwork analytics with its Productivity Score but the data can also be used in a good way
Does Slack need Salesforce or is it Salesforce that needs Slack?
Is the rumored deal between Slack and Salesforce a case of Slack throwing in its cards or does Salesforce have more to gain than first appears?
Asana bets on depth vs breadth of integrations for enterprise push
Asana has released tighter integration with teamwork leaders Atlassian, Microsoft Teams, Slack and Zoom as it targets enterprise buyers
Workplace VP Julien Codorniou on Facebook's enterprise-wide appeal and roadmap
Workplace from Facebook is building an impressive list of large customers - can it become their core platform for enterprise digital teamwork?
Taking the office out of office politics is empowering frontline workers
Shutting knowledge workers out of offices has only emphasized the shift in power to the frontline staff who deliver the customer experience
Salesforce Revenue Cloud streamlines B2B RevOps for a post-COVID world
Salesforce Revenue Cloud rebundles B2B commerce, Q2C and PRM to power RevOps and plug finance into the customer lifecycle
Why Coupa bought Llamasoft - bringing community intelligence to the supply chain
Coupa's acquisition of Llamasoft is a big test for its community intelligence strategy, bringing it into supply chain planning
Zendesk on WhatsApp and the rise of the omni-channel conversation
Zendesk unveils a tighter partnership with Facebook for WhatsApp messaging - what's the wider context for omni-channel customer engagement?
Adobe acquires Workfront, makes $1.5bn bet on work management - or does it?
Is Adobe's $1.5 billion acquisition of work management pioneer Workfront all about marketing or are their wider ambitions in play?
conXion 2020 - In process transformation, Tesco finds that every little helps
A session at Software AG's global conXion 2020 event gives insight into the impact of process mining at grocery retail giant Tesco
How observability helps Quill in its mission to help kids write better
Quill, which helps low income school students improve their writing skills, discusses the impact of observability tools provided under New Relic's donation program
FinancialForce appoints Scott Brown as CEO to drive customer growth
Fresh from Teradata and many years at Cisco, Scott Brown becomes CEO at FinancialForce as Tod Nielsen retires