Instead of meeting as planned at a trade show, I spoke to Unit4 CEO Mike Ettling via video call this week. He shared what else he thinks is going to change in our business lives thanks to COVID-19
SAP Ariba Live went virtual in unprecedented global times that put the spotlight on supply chain and SAP's efforts to harmonize spend management
As millions suddenly shift to working from home, this seems like a risky time for digital teamwork platform Slack to give its UX a makeover, but it has its reasons
As Coronavirus lockdowns prompt a sudden jump in home working, what are the risk factors of remote work platforms such as Microsoft Teams, Slack and Zoom?
The market wasn't impressed by Zuora FY2020 Q4 earnings but CEO Tien Tzuo tells us he's taking a long view of opportunity in the subscription economy
Customer experience means a lot more these days than collecting NPS data. We caught up with Zendesk's Chief Customer Officer to find out how to make it golden
Zendesk CEO Mikkel Svane tells us why his company has the potential to disrupt the CRM landscape with a headless platform that delivers a joined-up customer experience
Zendesk rounds out its CRM platform with new suite offerings for sales and service and closer integration into messaging and other systems
New automation introduced at last week's Conga Connect conference aims to speed sales processes around proposals, quotations and contracts
Up-and-coming CRM vendor Zendesk is the latest addition to the diginomica partner family. Here's our take
Box reduces headcount as it edges towards profitability, sees its content security add-on as a unique selling point to enterprise prospects
New packages from Asana with integrations to Salesforce, Tableau and Jira aim to smooth workflow across sales, account management and operations teams
With its acquisition of Vlocity, Salesforce is taking ownership of industry cloud, raising questions over the future of other Salesforce-native ISVs
