Matthias Göhler joined Zendesk in October 2021 as EMEA Chief Technology Officer. As a regional CTO, he leads the development of Zendesk´s vision for innovation in customer experience based on the needs of EMEA customers.
Matthias Goehler
Is your service strategy fit for purpose in today’s economy of uncertainty?
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Customer service is higher priority than ever for business growth. Matthias Goehler of Zendesk outlines three ways to maximize personalization and quality to positively affect business performance this year.
Rethink CX to make 2022 the year of resilience and growth
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Creating a great customer experience is a common goal for brands - Matthias Goehler of Zendesk explores what this really means and shares three areas where a new approach can be taken.
