Talent shortages + rampant inequality = big trouble for growing organizations. A SuiteWorld panel session tried to offer some advice.
Covid pandemic prompted a rapid move to a more efficient, automated, consistent system.
Experts on diversity, equity, inclusion and belonging share advice on creating an inclusive culture that works at a personal level.
You have the power! Consumers, not companies, are in charge of business communications now, say Zendesk and WhatsApp
WhatsApp and Zendesk share best practice examples of firms following their customers, not vice versa.
The brand formerly known as SurveyMonkey cleans up its data.
Tips from three women leaders who have broken the glass ceiling and still face huge obstacles.
Two end user organizations and the stories of their respective e-commerce transformation journeys.
How one not-for-profit org scaled from one to 30 agents in a week and is now processing 3,000 COVID tests per day with the help of Zendesk.
Targeting women and people of colour for senior roles isn’t favoritism; it’s correcting an injustice.
Talking priorities for Salesforce UK and Ireland in the Vaccine Economy with Zahra Bahrololoumi.
Interest rates based on your spending behavior and feeding billions with wasted grain - two SAP customers share insights into how they’re using technology to innovate.
Fresh thinking on D&I - how Freshworks first Chief Diversity and Inclusion Officer plans to strike a positive balance
There’s no magic involved in getting more women in tech, says Randi Bryant - it’s down to setting yourself a target and deciding to hit it!
The rail car firm went from on prem to the cloud to speed up its finance processes.