
Jessica Twentyman
Jessica has been commenting on business technology and workplace topics since 1995. She regularly sources CXO interviews at companies operating at the cutting edge of technology application.

Jessica has been commenting on business technology and workplace topics since 1995. She regularly sources CXO interviews at companies operating at the cutting edge of technology application.
When London’s COVID-19 vaccination centers needed to staff up at speed, a recruitment chatbot built on top of Twilio’s enterprise communication platform was the best way to accelerate the hiring process
With a new finance system from Sage Intacct, the US’s ninth largest zoo has weathered the pandemic and is moving back into growth mode
Workplace from Facebook provides a communication platform for diverse teams working at the English National Opera, which has seen them through lockdowns and keeps them focused on common goals.
As survivors have struggled with deteriorating situations at home under lockdown, UK-based charity Women’s Aid has provided another way for them to reach out and get help.
The Italian-based manufacturer of HVAC and refrigeration control systems is using ServiceMax as the foundation for a new way to monitor and service its products in the field.
The Formula E team has partnered with Micro Focus, in order to use more data to fine-tune electric vehicle performance and formulate winning race-day strategies.
The US-based footwear retailer uses Dynatrace to keep a close eye on how shoppers navigate its e-commerce site and to prioritise improvements.
The UK-based charity has worked with consultancy Greenhouse Intelligence on using Artificial Intelligence to keep funding levels as high as possible and use limited resources efficiently.
With corporate travel buyers needing up-to-date insight on the budgetary impact of COVID-related travel cancellations, Clarity has extended its use of the analytics platform.
Technologies from Third Wave Analytics, Salesforce and Mulesoft are playing a critical role in helping scientists extend Covid-19 testing to underserved, uninsured and at-risk communities in California
With September’s storming IPO behind it, Snowflake executives are forecasting a bright future for the firm as self-proclaimed ‘Data Cloud’ leader.
At a time when interest in gardening is in full bloom, Snowflake is helping data-driven decision-making to flourish at the online plant company.
As online orders rocketed, so did customer calls and emails to the health foods and vitamins retailer, prompting a radical work-from-home solution using Zendesk.