Jessica Twentyman
Jessica has been commenting on business technology and workplace topics since 1995. She regularly sources CXO interviews at companies operating at the cutting edge of technology application.
Archive: Jessica Twentyman
PTC LiveWorx 2019 - early smart factory wins begin to roll off the PTC/Rockwell production line
At PTC’s LiveWorx 2019 event in Boston, the PTC and Rockwell Automation CEOs updated attendees on their progress so far, a year to the day since their tie-up was first announced.
Royal Caribbean sets sail in search of a better customer experience
The cruise line operator is one of the first Dynatrace customers to use its new tools to replay customer e-commerce journeys and pinpoint choppy waters
Dynatrace CEO John Van Siclen - moving up the stack to be as big as ServiceNow
Autonomous clouds and customer experience both play role in management’s bold growth ambitions for the private equity-owned application performance management (APM) company.
Dynatrace Perform - Mitchells and Butlers looks for performance insights on tap
At the UK pub and restaurant chain, AI-driven application performance management is serving up information on digital services to create better customer experiences.
Dynatrace Perform - helping IT teams better manage the rise of containers
At its Perform Summit event in Barcelona, the application performance management provider has introduced new capabilities for getting more insight into how highly containerized Kubernetes environments are performing.
Carey Group builds on Applied platform to demolish recruitment bias and build diversity
The family-owned UK construction and engineering company is using a cloud-based recruitment platform based on behavioural science to shortlist job candidates for interview.
Knowledge19 - DeloitteAssist answers patient calls for improved care and connection
The management consultancy firm has developed a healthcare product based on Amazon Alexa and ServiceNow that reimagines the hospital bedside call button for the digital age
Knowledge19 - Veolia cleans up applications portfolio to assist its digital transformation journey
The France-based waste and water giant has deployed ServiceNow Applications Portfolio Management, to better identify digital project priorities
Knowledge19 - ARM tackles ServiceNow upgrade challenges with automated testing
To deliver on the CIO’s mission of ‘invisible IT’, the microprocessor tech giant has reduced the time and cost associated with implementing the latest ServiceNow features
Knowledge19 - Denny’s serves up custom apps on a ServiceNow platter
Restaurant chain orders replacement for an elderly Lotus Notes/Domino platform, so it can keep feeding franchisees a steady diet of modern features and functions
Norwegian Refugee Council CIO views cloud as launchpad for digital transformation ambitions
Pietro Galli has built a cloud-first infrastructure that will enable his team to focus their time and energies on delivering digital experiences for beneficiaries.
The CIO at Del Monte Foods, he says yes to IT cost savings from cloud migration
Working with Accenture, the company moved 200 servers and a sizeable application footprint to the Amazon Web Services cloud in just four months.
ICON CIO - telemedicine, wearables and AI could boost clinical-trial participation
At the Dublin-based contract research organization, CIO Tom O’Leary looks forward to using technology to make trials of life-changing and lifesaving drugs less burdensome to patients