Jessica Twentyman
Jessica has been commenting on business technology and workplace topics since 1995. She regularly sources CXO interviews at companies operating at the cutting edge of technology application.
Archive: Jessica Twentyman
Dynatrace Perform - Mitchells and Butlers looks for performance insights on tap
At the UK pub and restaurant chain, AI-driven application performance management is serving up information on digital services to create better customer experiences.
Dynatrace Perform - helping IT teams better manage the rise of containers
At its Perform Summit event in Barcelona, the application performance management provider has introduced new capabilities for getting more insight into how highly containerized Kubernetes environments are performing.
Carey Group builds on Applied platform to demolish recruitment bias and build diversity
The family-owned UK construction and engineering company is using a cloud-based recruitment platform based on behavioural science to shortlist job candidates for interview.
Knowledge19 - DeloitteAssist answers patient calls for improved care and connection
The management consultancy firm has developed a healthcare product based on Amazon Alexa and ServiceNow that reimagines the hospital bedside call button for the digital age
Knowledge19 - Veolia cleans up applications portfolio to assist its digital transformation journey
The France-based waste and water giant has deployed ServiceNow Applications Portfolio Management, to better identify digital project priorities
Knowledge19 - ARM tackles ServiceNow upgrade challenges with automated testing
To deliver on the CIO’s mission of ‘invisible IT’, the microprocessor tech giant has reduced the time and cost associated with implementing the latest ServiceNow features
Knowledge19 - Denny’s serves up custom apps on a ServiceNow platter
Restaurant chain orders replacement for an elderly Lotus Notes/Domino platform, so it can keep feeding franchisees a steady diet of modern features and functions
Norwegian Refugee Council CIO views cloud as launchpad for digital transformation ambitions
Pietro Galli has built a cloud-first infrastructure that will enable his team to focus their time and energies on delivering digital experiences for beneficiaries.
The CIO at Del Monte Foods, he says yes to IT cost savings from cloud migration
Working with Accenture, the company moved 200 servers and a sizeable application footprint to the Amazon Web Services cloud in just four months.
ICON CIO - telemedicine, wearables and AI could boost clinical-trial participation
At the Dublin-based contract research organization, CIO Tom O’Leary looks forward to using technology to make trials of life-changing and lifesaving drugs less burdensome to patients
Willerby gives holiday homes a more personal touch with Infor
The UK-based manufacturer of static holiday homes and lodges has selected Infor CloudSuite Industrial as a platform for product customisation and future growth.
Built/ founder on constructing a disruptive start-up on NetSuite foundations
Two years after he appeared on stage at SuiteWorld, Nick Thomas describes how NetSuite’s platform underpins an entirely new customer experience for small and midsize UK building firms.
Jane’s Due Process deploys text hotline in its work on reproductive rights
Texas-based non-profit uses technology from Smooch to get difficult conversations started with pregnant teens in ways that feel familiar and comfortable to them.