This week: accountants move past big data and AI denial, while Walmart and Disney make aggressive moves against rivals. CIOs fight for digital trust after data breaches - and your weekly whiffs.
Predicting weather is big business but... predicting food trends? That's where Allrecipes.com is headed. I learned how BI feeds into Allrecipes' data-driven culture at Tableau Conference 2017.
At Tableau Conference 2017, two lucky vendors jumped through my recording hoops for impromptu demos. What caught my eye? BI on Alexa with Tredence and interactive BI on Hadoop with Jethro.
Snow is serious business for the D.C. Department of Transportation, exposing the limits of static reporting. But as MeghanMarie Fowler-Finn explained at Tableau conference, they are doing something about it - with dashboards.
This week: cleansing our big data infatuations. Also: can ERP systems handle the next-gen needs of IoT? Your whiffs include hard lessons for smoking punks, while Dove's marketing team gets the spank tunnel.
Customer experience is easily broken. But will AI, voice and bots make a difference? Not if we take a "tools will save us" mentality, says Bernard Chung of SAP Hybris.
"We listen to our customers." Yeah? So why not put on a live customer feedback session in front of your entire event. Here's some lessons from how Domo pulled it off.
In search of retail intelligence, I cornered Rob Garf of Salesforce. We examined the dilemma of known and unknown visitors, and what Salesforce is doing about retail AI with Einstein.
A panel by the National Retail Federation shook things up at Shop.org 2017, thanks to surprisingly upbeat retail data on consumer behavior and the state of the storefront.
Enterprise hits & misses - Avoiding security worst practices while Microsoft Ignites and Oracle opens
In this edition: Security best practices revealed - but worst practices are all too common. Plus: wrapping a big event week with Microsoft Ignite and kicking off Oracle OpenWorld. And: your weekly whiffs.
At Shop.org 2017, NetSuite's Commerce chief took a stance against AI hyperbole. We also got into the modern back office as antidote to the omni-channel blues. Bonus: an Oracle update.
During a Chinese e-commerce workshop at Shop.org 2017, I got a firsthand view of an e-commerce launch in China. The story told by Revolve and Lime Crime has lessons that go well beyond China.
No brand would object to generating more user-generated content - but it's not that easy. At Shop.org 2017, Carhartt shared how they upped their UGC game, and why it matters.