Jon Reed has been building enterprise communities since 1995. These days, Jon is a roving blogger/analyst. He also advises vendors and startups on reaching today's informed enterprise buyer, now that the sales funnel is discredited. He is a diginomica co-founder, Enterprise Irregular, and purveyor of multi-media content.
SAP CX didn't get the main stage time at SAP Sapphire Orlando, but behind the scenes, spirited discussions took place. Grab your summer beverage of choice, and check out what I learned from these debates - as well as my first sit-down with Ritu Bhargava, President & Chief Product Officer, CX/CRM at SAP.
This week - shoppers return to grocery stores - are retailers ready for the hybrid consumer? Events season rolls on; Oracle offers tech earnings hope. Transformation turns into lessons learned, and, just in time for the whiffs section - the metaverse gets a $5 trillion hype projection.
Just when CFOs had enough on their plate, the plot changes. Sage's Redefined CFO report points towards CFOs taking active roles in cybersecurity, sustainability, diversity/inclusion and more. For context, I spoke to Judy Romano, Sage VP and CFO, North America.
This week - new data on digital commerce in the Vaccine Economy - but are B2B buyers changing? Demand for robots continues to surge in the labor gap. Across the pond, diginomica finds itself part of the story, via our UK governance reporting. As always, your whiffs.
The gap between potential and reality is always with us - never more so than with the customer panel. The chance for a stellar session is right there in front of us. Or, we could stick with the script, and go for yawns.
This week - the push for talent gets put to the use case test, while enterprise events get the satirical treatment, and retailers grapple. Remote work "flexibility" runs smack into real world policies - and all the way into the whiffs section.
We'd heard plenty about legacy tech slowing down the productivity of finance teams. But what happens when it threatens your business growth? Here's how ProMach solved that - and why they became an early adopter of Planful's Predict AI solution.
This week - enterprise software vendors make their case versus Wall Street's tech blues. Retailers deal with inflationary-conscious consumers, and we attempt to extract future of work lessons from Davos' contradictions. As always, your weekly whiffs.
Are we in a "golden age" of CFO tech? Is AI ready to make a difference to overworked finance teams? Is finance collaboration a tools problem, or a culture problem? These were some of the questions I dug into at Planful Perform 2022 Las Vegas - here's my review.
In this SAP Sapphire Orlando exclusive, we share the story of NVIDIA's push for supply chain excellence - and how the SAP Business Network fits in. Cloud-based planning with SAP IBP also plays an important role.
This week - Retailers are next to get the Wall Street treatment, but what is the consumer sentiment? Are employees fickle, or are employers dodgy? Let's play the Great Resignation blame game. Plus: cloud-native is a skills issue, and AI job futures get a twist. As always, your whiffs.
At SAP Sapphire 2022 Orlando, I sat down with Bristol Myers Squibb to discuss their S/4HANA migration. I did not expect to hear such a compelling story about their cloud ambitions, and how SAP BTP makes those transitions possible.
This week - brands grapple with the connected consumer and their brand (dis)loyalty. Vanity metrics get called out - we need better project KPIs. DeFi has a rough week, and the diginomica team fans out as on-the-ground events kick in.
