Gary Flood
Pet insurer Bought By Many rolls out SaaS tool to boost word of mouth referrals
Use of name-sharing has doubled the volume of social shares - and sales from its referral scheme have quadrupled in 12 months.
Working with data in motion at clothing brand Boden
Boden is using Confluent as a way to drive Kafka Apache to support its digital transformation, says the company’s Head of Business and Enterprise Architecture
Hollywood giant Lionsgate manages COVID-19 disruption and return to the office with Envoy
American Canadian giant Lionsgate says use of Envoy lessened COVID-19 disruption, but is also setting it up for a hybrid working future
Finnish industrial giant Kemira moves to digitized global HR
Kemira has partnered with HCM, payroll, HR service delivery, and workforce management solutions provider UKG to adapt to both global and local HR needs.
Kia UK motors ahead via AI-powered customer experience
Use of the Feefo reviews platform is becoming a key tool in building consumer loyalty, says Kia
How Skyscanner is helping consumers navigate the COVID-19 world of international travel
To provide transparency and improve trust for Summer 2021 holidaymakers, Skyscanner has turned to CRM, personalized email comms and created an interactive dashboard
American Express has revolutionized its credit checks with machine learning
Payments giant American Express confirms AI is proving helpful, but keeps its ‘cards’ about what tools and software choices it has made to get there very close to its chest
How Calm is using machine learning to keep us all mellow
Meditation, wellness and sleep app Calm is using Amplitude to increase engagement and customer retention.
Green Flag ditches five decades of IT heritage for a very new cloud identity
The move has enabled Green Flag, a 50-year-old insurance business, to “reinvent” itself as a FinTech
How Wacker Chemie is using data to transform a traditional chemical company into a digital one
“You can't digitalise a chemical product—but you can provide services around the production of that product that makes you more sustainable, efficient and more intelligent,” says the Wacker Chemie’s CIO
Why one of the world’s biggest wine companies decanted itself off of cloud
Chile’s Concha y Toro says over-promise and under-delivery forced a partial retreat from cloud for a key business application
Monmouthshire County Council improves employee experience with HCM in the cloud
Monmouthshire County Council moves from its on-premise Zellis HR system to Zellis’ HCM Cloud solution, with the aim of empowering employees to work effectively.
West Midlands Police adopts cloud and machine learning as part of ‘data-driven policing’ ambitions
A new Data Driven Insights Project starts to have multiple community benefits, says the West Midlands Police force
