Archive: Gary Flood
United Learning turns to cloud to gain better school IT security
Prompted by a recognition that greater insight into threat was needed, education network turns to Azure and Fortinet to help out.
Using cloud to get to a more customer-driven future in Hertfordshire
St Albans City and District Council says exploitation of a Salesforce-based platform has started to change perceptions.
QR codes help Watford Borough Council prove voter identity
With the Voter ID scheme still set to be law by 2022, do local government election managers need to start evaluating the best tech options now?
How Orange Business Services bolstered its Customer Revenue Optimisation
Services arm of France’s telco giant turns to ‘Customer Revenue Optimisation’ to better support its enterprise sales processes.
Houston, we don’t have a problem - Understanding sentiment in space with NASA
NASA says graph is proving an ideal tool for helping improve astronaut experience on the International Space Station
NHS Trust talks up the benefits and cost savings of Robotic Process Automation across the health service
Chelsea and Westminster Hospital NHS Foundation Trust says savings it has started to see via automation can and should be replicated right across the Health Service
How one NHS Trust saved hundreds of thousands of pounds with a new agency workforce app
Calderdale and Huddersfield Foundation NHS Trust says it’s reduced nursing agency overhead 13.5% through a new staff app
How Kent County Council’s moving to full digital inclusivity
How the Kent County Council is using the new Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations as a tool to “incentivise a better level of service, not just from ourselves but the local public sector sector as a whole”
Shop Direct’s online retail success shows there is life after turning the page on the paper-based catalog model
Relying on data from a customer’s past buying behaviour isn’t enough to create truly personalised product recommendations, warns the UK’s largest integrated digital retailer and financial services provider.
New approach to online services reaps big rewards for major UK housing body
Thames Valley Housing Association says that a re-think of its online offering has turned user interest in a previously underused system completely around
Solving the problem of rostering flexible healthcare workers with an app at Blackpool NHS Trust
Blackpool Teaching Hospitals NHS Foundation Trust says temporary nursing staff really like being able to organise their work 24x7 from their smartphones
A SIEMless security answer for Surrey Council
Surrey County Council says a ‘SIEM’ - standardised security information and event management - approach is both saving it money and improving delivery of services
Don’t like your future? Make up a new one yourself - CIO careers advice from the frontline
At 55, strategy consultant Jukka Virkkunen found himself getting a little too expensive for his clients. His solution? Go back to study - then become a CIO of ambitious Finnish Robotic Process Automation player