Erwin-Paul has been working for 20+ years in the Customer Experience Solutions area for leading companies like Cisco, Genesys and ServiceNow. During his career he has touched different parts of the business, channel, business development and sales. He is passionate about customer service and always happy to work together with clients to help deliver the desired outcomes.

At Cisco he was leading the EMEA Customer Experience sales team, at Genesys he was Vice President Global Strategic Solution Sales and at ServiceNow Area Vice President EMEA for Customer Service Solutions

Articles by Erwin-Paul Bouma

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