As Senior Vice President of Customer Care, Debbie Neuberger is responsible for leading the Customer Service operations for realtor.com®. For more than two decades, she has helped create and deliver industry-recognized service to our realtor.com® customers and consumers. She brings a wealth of call center best practices, focused on operational efficiency, while delivering customer value and satisfaction. Neuberger has more than 25 years of leadership experience in customer service operations, marketing and sales roles.
How Realtor.com is re-engaging service agents in the age of the Great Resignation This article is sponsored by:
Prioritizing the employee experience is key to attracting and retaining agents and delivering on customer expectations. Debbie Neuberger of Realtor.com shares the opportunities of The Great Re-engagement.