Derek du Preez - author at diginomica

Derek du Preez has spent the past few years defending the needs of the end-user and helping vendors understand how they can better serve their buyers' technology and business needs. He also loves to bother governments about all things digital.

Articles by Derek du Preez

Could the British Government compete with US private companies creating Artificial General Intelligence? This article is sponsored by:

We don’t yet know in what ways the development of Artificial General Intelligence will impact all our lives, but there doesn’t seem to be any sort of aggressive plan in the UK to help shape the impact.

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Celonis targets “government mavericks” to improve public sector processes This article is sponsored by:

Celonis has secured a deal with Carahsoft to make its Execution Management System (EMS) widely available to US Federal, State and Local Governments.

UK reveals plans to become ‘international technology superpower’ (…again) This article is sponsored by:

The recently created Department for Science, Innovation and Technology has said that the new roadmap should help the UK achieve ‘tech superpower status’ by 2030.

Nationwide moves beyond customer experience surveys to conversational analytics with Qualtrics XM Discover This article is sponsored by:

US financial services giant Nationwide has found that survey have their time and place for improving customer experience - but that real-time data from Qualtrics XM Discover can drive near real-time ‘insight to action’.

Happy customer experience concept © Black Salmon - shutterstock

PagerDuty hits first $100 million quarter and sees growth in big spend customers This article is sponsored by:

Digital operations vendor PagerDuty has had a stellar year, despite tougher macroeconomic conditions and elongated buying cycles.

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Virgin Voyages sets sail with experience data using Qualtrics This article is sponsored by:

As a new business, Virgin Voyages has made it a priority to invest in experience from the start. Key to this has been the use of experience data from Qualtrics.

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SAP agrees $12.5 billion Qualtrics sale to Silver Lake and CPP Investments This article is sponsored by:

SAP bought Qualtrics back in 2018, but has been looking for a buyer in recent months, against a challenging macroeconomic backdrop.

Qualtrics CEO Zig Serafin - ‘the new blueprint for operating a digital company is experience’ This article is sponsored by:

Whilst market watchers eye Silver Lake’s takeover bid of Qualtrics, CEO Zig Serafin is laser-focused on bringing the human touch to enterprise technology with the vendor’s experience management platform.

American Express drives Qualtrics experience data through its organization to change the way it does business This article is sponsored by:

American Express is delivering experience data to multiple levels across the company, in near real-time, to understand how it can better service its customers.

How KFC, Stanford Health Care and EY are using Qualtrics to put empathy at the core of their experiences This article is sponsored by:

Three companies, from three different sectors, are using Qualtrics’ Experience Management tools to align both customer and employee experience - with empathy at the heart of the strategy.

Samsara achieves ‘Rule of 40’ for two quarters in a row as it heads towards $1 billion ARR This article is sponsored by:

Samsara’s Connected Operations Cloud continues to gain traction amongst large customers, as the vendor delivers strong FY2023 earnings.

IIoT manufacturing factory concept © wilaporn1973 - shutterstock

Pure Storage delivers solid Q4, but is cautious over near-term economic headwinds This article is sponsored by:

There was plenty for Pure Storage to be positive about from this week’s Q4 and FY 2023 earnings - but it's clear that the current macro environment is placing some short term strain.

Digital data in motion on road with blur to create vision of fast speed transfer . Concept of future digital transformation , disruptive innovation and agile business methodology © Blue Planet Studio - Shutterstock

Pure Storage announces new all-flash solution for unstructured data that aims to remove any need for hard disk This article is sponsored by:

Pure Storage says that its new FlashBlade//E solution is cheaper, has more capacity and is more environmentally friendly than hard disk alternatives.

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