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Coen Jeukens

Coen Jeukens is VP of global customer transformation at ServiceMax. He works with customers and prospects to fully unlock the true value and potential of their service organizations. Prior to joining ServiceMax, he was the services contract director at Bosch where he implemented an outcome based business model, with highly impressive results. Coen is also a regular keynote speaker at prominent field service conferences around the globe.

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How do you know if you are making money on your service contracts? This article is sponsored by: ServiceMaxLogo-PrimaryBlueGreen

To stay proactive and predictive on service contract levels, you need to know your selling price and how to manage your margin through cost. Coen Jeukens shares his practical three-step process for ServiceMax.

Profit levels knob button. Increasing Profit Level. Wireframe hand setting profit button on highest position. Finance concept illustration of profitability or return on investment © Iurii Motov - ServiceMax
Read more about How do you know if you are making money on your service contracts?

Field service works better when supply chain and service execution work together This article is sponsored by: ServiceMaxLogo-PrimaryBlueGreen

ServiceMax's Coen Jeukens shares the key points from conversations he has with customers when doing ride alongs on service call-outs. Read his practical takeaways that the field service industry can learn from.

Field service technicians working together supply chain © goodluz - Shutterstock
Read more about Field service works better when supply chain and service execution work together
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