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laus is Chief Technology Officer at Unit4. He oversees the development of intelligent software for service organizations, focusing on building cloud-based, super-scalable solutions and bringing innovative technologies such as AI, chatbots, and predictive analytics to ERP. Claus is a strong believer that having access to vast amounts of data allows us to construct better, non-intrusive and pervasive solutions to improve our experiences, relieve us from tedious chores, and allow us to focus on what we as individuals really love doing.

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Vendors and customers alike are facing some frank discussions about their relationships This article is sponsored by: Unit4 logo with tagline 250x150px

"It's not you, it's me" - breaking up is never easy. Claus Jepsen of Unit4 considers how vendors can review their relationships with customers that have reached a crossroads.

KYC or know your customer concept Process of Minimizing Financial Risks in Business Relationship. business identification concept vector © TA design - Shutterstock
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