3 ways to face observability’s change management challenges
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Focus on the 'people' part of 'people, process, and technology,' writes Buddy Brewer for New Relic
Buddy Brewer is global vice president and general manager of client-side monitoring at New Relic. He has more than 15 years experience building SaaS products for DevOps and has an expertise in web performance optimization, frequently speaking at leading tech conferences on the subject. Previously, Brewer co-founded Log-Normal, Inc. and served as its CEO before selling the company in 2012. Log-Normal was a strategy and growth company focused on real user monitoring of web performance (RUM).
Focus on the 'people' part of 'people, process, and technology,' writes Buddy Brewer for New Relic
Too many companies choose the wrong goalline, says New Relic's Buddy Brewer, but choosing the right business metrics for your customer KPIs can be a real game-changer.