Trust and the digital economy
Half way up a mountain in India or in a back street in Putney, trust is the new currency for the digital economy, argues JP Rangaswami.
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Social - the next killer app for professional services
The social business moniker is a hot topic drawing a wide range of views. In this post, I am looking at 'social' from the perspective of the needs I see on the ground among practitioners in the professional services industry.
Are we done with social?
The notion of the 'social enterprise' seems to be fading. It hasn't worked as a concept except among a very small number of businesses. Instead, we are seeing competing ideas emerging. One is the 'customer company' which we will return to later. The other is 'networked enterprise,' a concept with a more expansive vision.
The emerging Networked Enterprise
Research suggests that we have reached something of a plateau in the development of what once pigeon holed as 'social business.' Business is understanding that there needs to be much more: enter the Networked Enterprise.
McKinsey's future customer is a duck
McKinsey's vision of digital marketing is compelling at first sight. But when you look closely it is fatally flawed. Even so, there may be other use cases that can be added to the mix. Can you think of some?
Lethargy weighing down SAP ERP?
In this guest post, John Moy makes a broad assessment of the SAP mobile applications space. He looks at the roles of SAP, systems integrators and customers in an ecosystem that he believes is not functioning as well as it might. There are lessons for all developers in the enterprise space.
AppExchange matures as vendors grow up
Ten years old next year, Salesforce.com's AppExchange ecosystem is maturing, with a growing roster of partners having built substantial software businesses running native on the Salesforce platform, including one that's reported to be prepping an IPO later this year.
Lessons from Xero part one: Hansens
Over on our sister site JD-OD.com, we have posted a slew of videos that I shot at Xero's Melbourne offices where I concentrate on the experience of professional partners. In this first excerpt, we look at what Hansens are doing.
An enterprise cloud is more than just a stack of servers in a datacenter
When choosing a Cloud platform for your business, look for what capabilities the platform itself inherently offers beyond what you are able to do today. Examples of these capabilities might include native support for mobile devices, customer and supplier portals with embedded social capabilities, point and click integration and the ability to customize and build your own apps.
Failing fast at the coal face
We're here to make a dent in the universe. That means we have to question all assumptions about what we do and why we do what we do. And so while long years of experience help, they sometimes hinder. Even so, new apps mean an abundance of choice.
