Companies in hiring mode aren't easy to come by. But Support.com's lessons about remote work go further - into a different employment model. Support.com's CEO told me how they are rallying to bring that support to others.
Retail giant 7-Eleven finds success with ServiceNow Customer Service Management
With over 60,000 stores around the world, 7-Eleven has a huge task in serving its customers. It has redefined its processes using the ServiceNow platform to do just that.
A new big beast in the Salesforce ecosystem arrives as middle office champion Apttus combines with CLM specialist Conga
Integrated cloud communications platform 8x8 has reduced its network costs by 80% by moving to Oracle Cloud Infrastructure (OCI).
Culture is the bedrock of remote teams in times of crisis
A successful transition to remote teams isn't just about technology. Fostering the right culture is crucial, writes Workfront's Laura Butler
The COVID-19 pandemic has accelerated appreciation of crucial digital services platform, but it's also reminded society of some significant exclusion problems and divisions between IT buyers and sellers.
The COVID-19 outbreak has made key internet platforms and services an integral part of daily life. It's unfortunate then that the public has such a low image of the tech sector.
April was was a month that was inevitably dominated by COVID-19 related news and information.
Samuelson outlines how Infor has responded to the COVID-19 crisis and the impact the pandemic will have on customer investments.
Transport-as-a-Service platform providers have been badly hurt by the COVID-19 pandemic, but what happens as lockdown is lifted remains to be seen...
