This week - community managers get serious about ROI, while "digital pandemonium" forces contingency planning. BI aims for revenue impact, and the diginomica team hits the tarmac for your event scuttlebutt. Your whiffs include epic takedowns, and midflight meltdowns.
Phonograph and blockchain - in search of the perfect record
From phonograph to blockchain - there's a path there, says Salesforce's Peter Coffee.
Vera Bradley's $75 million purchase of Pura Vida is a savvy digital move.
A grim assessment via Reuters Digital News report.
Steve Miranda explains why he is upbeat about Oracle's progress with cloud apps following a better than expected FY19 Q4 earnings report.
Go where your shoppers are. Not easy - unless you want to build more data silos and fail at personalization. What's the alternative? That's the focus of my sit down with Salesforce Commerce Cloud CEO Mike Micucci.
Voice commerce and voice search - conversations to be had in the realm of e-commerce.
Downtime is a fact of life. Prepare, don't panic!
Swiss financial services juggernaut picked Okta over Ping and Microsoft because of its flexibility and passwordless roadmap
Volvo is adopting the company’s software to establish a continuous, seamless strand of data connecting design to production to after-sales care.
