A makeover that speeds up the Slack client experience for power users is a response to the messaging platform's growing adoption in large enterprise
Data residency has become the hot topic du jour as multi-national firms wake up to the reality that data privacy really does matter.
Did SAP get it right when it bid and paid $8bn for Qualtrics? That's been a bee in many analysts' bonnets for some time. Medallia's IPO suggests otherwise.
Chris Pope, VP Innovation at ServiceNow, explains how no-code software can help evolve and improve the DNA of all the software used by an enterprise.
Enterprise hits and misses - vendors face the transformation imperative, careers get an AI and startup jolt
This week - CIOs face the transformation challenge - but software vendors must do the same. Summer is an ideal time for a career think - with AI and startup lessons in mind. Your whiffs include stranger than fiction doozies, and a high-on-AI award.
Eloomi's newly appointed chairman Adam Hale tells us he foresees a CRM-scale boom in people technology
The term "data sharing" is expanding, but in a problematic way that raises flags for companies and consumers alike. Neil Raden provides a deeper context for data sharing trends, dividing them into the good, bad and ugly.
A recent analyst day at HCM leader Kronos was highly informative. Analysts had access to numerous Kronos executives and customers in a detailed update session. If your only exposure to Kronos has been via its time clock technology, you’re well overdue for an update.
We hear an awful lot about "transforming customer experience" these days, but it's rare to get a look under the architectural hood. In this diginomica exclusive, I share what I learned from Staples' CX push - and how Couchbase and microservices tie in.