Alice Williams of Schneider Electric on customer service, accelerated digitization and the future of work.
Superior virtual events don't necessarily require radical changes. As ASUG's recent week of industry events for SAP professionals proved, an industry focus on live customer stories goes a long way. Here's my ASUG life sciences and health care review.
American fast food retailer Chick-fil-A is rolling out reporting to restaurants using Tableau tools and has created a community of analysts to support users.
How Southampton City Council made the move to cloud ERP with Unit4.
Forget about work/life balance, the new relationship between employees and employers is far closer, yet more flexible. Gartner’s Brian Kropp pitches the drivers behind a post-COVID change.
Retailers need to be ready this holiday season for a big shift to curbside pickup and BOPIS - buy online, pick up in-store - writes Oracle NetSuite's Lisa Schwarz
Keeping on top of employee sentiment has never been more important than during the COVID crisis, causing Eurofins Digital Testing to adapt to a new approach to monitoring its workforce's mood.
Chewy is a multi-billion dollar online pet store and has spent the last couple of years streamlining its processes and enabling its teams with ServiceNow.
Unit4 may have a 40-year heritage but it's not preventing them from looking to a fresh future