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ServiceNow partner, Fruition Partners, is pitching to use an AI chatbot to free up service personnel to concentrate on the more taxing issues.
ServiceNow partner, Fruition Partners, is pitching to use an AI chatbot to free up service personnel to concentrate on the more taxing issues.
Placing invention on top of invention leads to dramatic change in business. Zuora's IPO is an enlightening validation of the thesis.
The UK will invest £1 million in the partnership with India, claiming this could rise to £13 million by 2022. Will it forge the way for a Brexit trade deal?
The UK and Indian governments have signed a new tech alliance deal that might provide a model for post-Brexit Britain.
Ever heard of customer journey hijacking? You have now - and it is surprisingly common. But there is a solution.
This week: AI is changing the medical industry, but the ethics of AI dominate headlines. Starbucks has a bad week, Elon Musk makes a robotic concession, and loads of whiffs and picks.
AI-enhanced instrumentation - an exciting area of research that illustrates the promise of AI augmentation.
Online mortgages or online dating? The U.S. consumer is more likely to swipe right on the former than the latter apparently.
Content marketing is effective - but nailing it down can be elusive. Barb Mosher Zinck assesses the four stages of content marketing in a new report from CMI, sprinkling tips and gotchas along the way.
The Department for Digital, Culture, Media and Sport is recruiting a Head of Data Economy and Head of Data Strategy following the data shift from GDS.