The Beach Boys, Hawaiian blessing ceremonies, public school kids and some technology announcements - it must be the Dreamforce keynote!
Servitization is the concept of looking at service as a series of outcomes. It's going to be big business as field service becomes a potential revenue generator.
Examples of the technologies being deployed across some big name brands suggest that maybe companies are preparing to go mainstream with new forms of payments.
Lightning is the second generation of the Salesforce1 development platform with an emphasis on business users as well as developers.
J.C. Penney had a head start in commerce and threw it away. Is there time to regain momentum?
MindTouch sees huge potential with Salesforce.com Wave, adding actionable intelligence for sales and service personnel
Cloud-delivered, pick-and-mix service aggregation with single sign on and full management mean SMBs can have the business services they want.